Ann Lonigro
Denver,CO
Summary
Dynamic operations professional with a proven track record at Accenture, excelling in stakeholder engagement and team collaboration. Adept at resolving complex issues and enhancing customer satisfaction. Skilled in managing staffing processes and driving project success, ensuring timely delivery of services while maintaining high standards of communication and efficiency.
Overview
20
20
years of professional experience
Work History
Operations Assistant
Generation Development
Denver
11.2024 - Current
- Act as a liaison between the President and different departments to facilitate communication and project collaboration.
- Resolve customer complaints and answer customers' questions.
- Conduct research projects as requested by management team.
Client Services / Event Coordinator
Preventive Health Now
Denver
08.2023 - Current
- Serve as the strategic partner for 75 clients, helping to coordinate 200+ health screening and flu shot clinic events throughout the year
- Collaborate closely with clients to understand their vision, manage expectations, and address any concerns throughout the planning process
- Ensure effective communication between clients and the field team before, during, and after the event.
- Coordinate with internal teams to ensure the timely delivery of services for events.
Talent Fulfillment Specialist
Accenture, LLC
Denver
05.2015 - 11.2015
- Provide guidance to support the supply/demand balance of the Executives and Consultants for a specific resource pool within the greater Accenture business
- Primary point of contact for 270 employees, on average, in the staffing process; responsible for understanding the key skills of each resource, as well as their individual career goals, in order to successfully align them to our active demand (open roles)
- Responsible for an average of 50 open roles at any one time and driving each role to closure; activities involved include identifying candidates from my resource pool, sourcing candidates from other internal Accenture resource pools, partnering with recruiting to share our pipeline candidates, and exploring our Accenture offshore capabilities
- Manage the productivity of my resource pool, understanding where each individual is charging their time each period to ensure we meet our high chargeability (billable) targets; activities include reviewing time reports each period, following up with individuals who did not meet targets, and escalating issues that surface due to these reviews to Executive leadership
Human Resources Representative
Accenture, LLC
Denver
10.2007 - 05.2011
Recruiter – Talent Assessor
Accenture, LLC
Denver
04.2006 - 09.2007
Recruiter – Talent Locator
Accenture, LLC
Denver
06.2005 - 03.2006
Education
B.S. - Human Development and Family Studies
Colorado State University
Ft. Collins, COIntegrative Nutrition Health Coach Certification -
Institute For Integrative Nutrition
09-2019
Hormone Health Certification -
Institute for Integrative Nutrition
01.2021
Skills
- Customer service
- Stakeholder engagement
- Team collaboration
- Communication skills
- Time management
- Attention to detail
Timeline
Operations Assistant
Generation Development
11.2024 - Current
Client Services / Event Coordinator
Preventive Health Now
08.2023 - Current
Talent Fulfillment Specialist
Accenture, LLC
05.2015 - 11.2015
Human Resources Representative
Accenture, LLC
10.2007 - 05.2011
Recruiter – Talent Assessor
Accenture, LLC
04.2006 - 09.2007
Recruiter – Talent Locator
Accenture, LLC
06.2005 - 03.2006
B.S. - Human Development and Family Studies
Colorado State University
Integrative Nutrition Health Coach Certification -
Institute For Integrative Nutrition
Hormone Health Certification -
Institute for Integrative Nutrition
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