Ann-Marie Gainariu
Troy,MI
Summary
Friendly Team Lead with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.
Overview
3
3
years of professional experience
Work History
Server Assistant
P. F. Chang's
Troy, MI
01.2024 - Current
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
Team Leader
Panera Bread
Troy, MI
11.2021 - Current
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted training, resulting in improved individual performance.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Area Manager
McDonald's
Troy, MI
10.2020 - 09.2021
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Coordinated with other Area Managers to facilitate smooth communication, enhancing operational effectiveness.
Education
High School Diploma -
Athens High School
Troy, MIBachelor of Science - Marketing
Wayne State University
Detroit, MI12.2025
Skills
- Safe Food Handling
- Basic Math
- Service prioritization
- Menu Memorization
- Attention to Detail
- Customer Service
- Willing to Learn
- Positive and Friendly Attitude
- Employee Training
- Team Supervision
- Complaint resolution
- Microsoft 365 Proficiency
Languages
Romanian
Native or Bilingual
Spanish
Limited Working
English
Native or Bilingual
Timeline
Server Assistant
P. F. Chang's
01.2024 - Current
Team Leader
Panera Bread
11.2021 - Current
Area Manager
McDonald's
10.2020 - 09.2021
High School Diploma -
Athens High School
Bachelor of Science - Marketing
Wayne State University