Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Ann Marie Garza

Uvalde,TX

Summary

Dynamic professional with a proven track record, excelling in fraud detection and customer service. Bilingual and highly organized, I leverage analytical skills to enhance transaction analysis and reporting, ensuring operational efficiency and client satisfaction. Committed to delivering exceptional support in fast-paced environments in keeping the best intentions of all those I serve.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Fraud Analyst/Client Service Associate

First State Bank of Uvalde
Uvalde, TX
01.2024 - Current
  • Verify online transactions if they look unusual; make phone calls to customers
  • Daily reports on any transactions over 10K
  • Check on any ACH transactions that may not have been approved by customers
  • Verify daily mobile deposits
  • Assist with daily ACH requests
  • Complete the submitted Online Banking Applications for businesses
  • Assist customers with any online issues that include Zelle transactions

Office Manager

Archdiocese of San Antonio/Sacred Heart Catholic Church
Uvalde, TX
07.2014 - 02.2024
  • Scheduled and coordinated appointments for the parish priests, and assigned duties to the receptionist as needed.
  • Plan the day accordingly
  • Appointments are made, community events are scheduled, monthly staff meetings are conducted, and yearly reports are prepared as needed by the Archdiocese for statistics.
  • Assist in the preparation of marriage documents, complete the process, and submit marriage licenses to the courthouse.
  • Data entry, reports, and communications to all staff members, parents, and parishioners daily.
  • Before being promoted to my current role, as a Sacramental Records coordinator, I recorded all sacraments in archives; records included Baptism, First Holy Communion, Confirmation, Marriage, and Death
  • Monthly reports are submitted to the Archives department within the Archdiocese of San Antonio.
  • I also work thoroughly with all ministry members and submit background checks through the Archdiocese on an as-needed basis.
  • Daily duties change as the day goes on.
  • Being able to multi-task is an understatement, as many things happen at once in a church office setting.
  • Office computer work is done daily

Executive Assistant to the Chief Nursing Officer

Uvalde Memorial Hospital
Uvalde, TX
01.2002 - 12.2009
  • Prepared monthly staff reports; produced minutes from meetings; assisted on staff evaluations and created documents needed for Human Resources
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
  • Conducted research on various topics as requested by executives or senior management personnel.

Payroll Clerk

Gateway Foundation, Inc., TDCJ-Ney Unit
Hondo, TX
  • Worked on the counselors' payroll and kept up with their license status; assigned, on a random basis, drug tests as required.
  • Prepared state reports based on recidivism numbers on a monthly basis and a yearly basis.
  • Prepared inmates' bus tickets for those released to a rehabilitation home.
  • Daily duties consisted of visiting the units as needed for reports, and if counselors needed to update licenses.
  • Provided support during audits conducted by external auditors or government agencies.
  • Performed reconciliation of payroll accounts on a regular basis.

Education

Certified As Spiritual Companion - Theology

Oblate School of Theology
San Antonio, TX
05-2022

Associate of Arts - General Studies

Southwest Texas Junior College
Uvalde, TX
07-2004

Some College (No Degree) -

Palo Alto College
San Antonio, TX

Skills

  • Certified Notary Public
  • Bilingual in English and Spanish
  • Analytical skills
  • Office and Human Resources Management
  • Customer service and support
  • Organizational skills
  • Time management
  • Fraud detection
  • Transaction analysis
  • Data reporting
  • Administrative support

Certification

Certified Notary Public

Affiliations

  • Fostering dogs since 2020
  • Member of Furball Committee
  • Volunteer for Uvalde's Animal Control
  • Member of Financial Women in Texas (FWIT) of the Hill Country

References

References available upon request.

Timeline

Fraud Analyst/Client Service Associate

First State Bank of Uvalde
01.2024 - Current

Office Manager

Archdiocese of San Antonio/Sacred Heart Catholic Church
07.2014 - 02.2024

Executive Assistant to the Chief Nursing Officer

Uvalde Memorial Hospital
01.2002 - 12.2009

Payroll Clerk

Gateway Foundation, Inc., TDCJ-Ney Unit

Certified As Spiritual Companion - Theology

Oblate School of Theology

Associate of Arts - General Studies

Southwest Texas Junior College

Some College (No Degree) -

Palo Alto College

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Ann Marie Garza