Summary
Overview
Work History
Education
Skills
Timeline
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Ann Mickem

Kenosha,WI

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Wal-Mart, adept at handling high-volume environments with grace. Demonstrates exceptional reliability and product knowledge, significantly improving guest service experiences. Skilled in merchandise restocking and managing customer inquiries, consistently achieving and surpassing service goals.

Overview

17
17
years of professional experience

Work History

Customer Service Cashier/Clerk

Wal-Mart
12.2017 - 10.2024

Watching door, checking receipts, cashiering on a a line or in self check, run reports for days totals, clean registers and garbage sort and run carts of product to the store shelf.

3rd Shift Stocker

Wal-Mart
12.2017 - 10.2024

Working pallets of product to the shelf putting cardboard and garbage to the bailer stock in other areas if told to and zone for morning

Customer Service Clerk 3rd Shift

PDQ
03.2008 - 10.2017

Cashiering, stocking, carding cigarettes and beer, balance lottery, clean coffeebar, bathrooms, all rugs,floors, bakery trays, coffee pots, counter, cabinets, soda,slushie,coffee machines, bake all items as necessary ,make coffee salt n shovel,run reports for days totals

Education

High School Diploma - Culinary And Performance Arts

Reuther Central High School
913 57th Street
06.1996

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Product knowledge
  • Customer inquiries
  • Guest services
  • Merchandise restocking
  • Phone etiquette
  • Order taking

Timeline

Customer Service Cashier/Clerk

Wal-Mart
12.2017 - 10.2024

3rd Shift Stocker

Wal-Mart
12.2017 - 10.2024

Customer Service Clerk 3rd Shift

PDQ
03.2008 - 10.2017

High School Diploma - Culinary And Performance Arts

Reuther Central High School
Ann Mickem