Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ann Mumm

Wahpeton

Summary

Dynamic Family Advocate with proven success at Headout in enhancing community collaboration and resource identification. Expert in case management and effective communication, facilitating workshops that empowered families. Recognized for maintaining meticulous records and advocating for children's health, ensuring comprehensive support for families in need.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Family Advocate

Headout
WAhpeton
08.2018 - Current
  • Collaborated with community organizations such as schools, daycare centers, public assistance agencies, and mental health providers to ensure comprehensive wrap-around services were available to meet the needs of the family unit.
  • Facilitated workshops on child development issues such as discipline techniques, safety awareness, positive reinforcement methods.
  • Identified appropriate community resources and provided referrals for services.
  • Educated parents and guardians on appropriate nutrition guidelines for their children in order to promote healthy eating habits.
  • Maintained accurate records of all contacts with clients using a computer database system.
  • Served as liaison between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors and other contacts to help children facing problems such as disabilities, abuse or poverty.
  • Ensured children were up to date on all health requirements such as well child exams, immunizations and dental.
  • Served as a resource to help families in need.

TELLER, LEAD TELLER, CROP INS. ASSISTANT

Wells Fargo
Wahpeton
05.2003 - 06.2017
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Prepared official checks for customer and internal bank needs.
  • Developed strong relationships with customers to ensure repeat business.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Verified amounts and integrity of every check or funds transfer.
  • Explained bank services, financial products and applicable fees to customers.
  • Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.

Education

LICENSED MASSAGE THERAPIST - MASSAGE THERAPY

SR. ROSALIND GEFRES SCHOOL OF PROF. MASSAGE
ST PAUL, MN
05-1997

High School Diploma -

TOTINO GRACE
FRIDLEY, MN
05-1992

Some College (No Degree) - CHILD DEVELOPMENT & FAMILY SCIENCE

NDSU
FARGO, ND

Skills

  • Client advocacy
  • Community collaboration
  • Resource identification
  • Case management
  • Referral services
  • Health program coordination
  • Data management
  • Record keeping
  • Conflict resolution
  • Effective communication

Certification

  • PREVIOUSLY LICENSED AND NATIONALLY CERTIFIED IN MASSAGE THERAPY

References

References available upon request.

Timeline

Family Advocate

Headout
08.2018 - Current

TELLER, LEAD TELLER, CROP INS. ASSISTANT

Wells Fargo
05.2003 - 06.2017

LICENSED MASSAGE THERAPIST - MASSAGE THERAPY

SR. ROSALIND GEFRES SCHOOL OF PROF. MASSAGE

High School Diploma -

TOTINO GRACE

Some College (No Degree) - CHILD DEVELOPMENT & FAMILY SCIENCE

NDSU

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