Ann Nelson
Brandon,FL
Summary
Dedicated Medical Assistant with extensive experience in patient care and clinical operations, notably at Advent Health Medical Group. Excelled in patient-focused care, medical terminology, and HIPAA compliance, enhancing patient satisfaction and streamlining clinical processes. Proven track record in improving clinic efficiency by 20% through effective team collaboration and inventory management. Skilled in phlebotomy and compassionate communication, ensuring high-quality patient experiences.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Medical Assistant
Advent Health Medical Group
Brandon, FL
08.2008 - Current
- Scribe for doctors: order labs and medication in the treatment plan, order vaccines, and schedule follow-up appointments.
- Customer service, schedule appointments, administer vaccines/injections, venipuncture, vital signs, perform EKGs, ear lavages, review/update patient history, sterilize surgical instruments, answer incoming calls, call patients with test results, stock rooms, create telephone encounters, create patient contact letters, create referrals, start prior authorizations for medications, follow up on recalls of patients, assist doctors with procedures, keep medication samples current and organized, check refrigerator/freezer temperatures, check oxygen tank levels, check cryo tank supply levels, and check that the eye wash is properly working.
- Front Desk - check in patients, collect copayments, and assist patients with picking up items (documents and medication samples).
Sales Consultant
The Brandon - Valrico Journal
Brandon, FL
01.2008 - 02.2008
- Maintained Client Accounts, Sold New Advertising to local businesses
- Answered phones, delivered papers to existing clients
Receptionist/Medical Assistant
Franciscan Neurology Clinic
Brandon, FL
06.2007 - 10.2007
- Scheduled Appointments, Answered Phones, Billing, Collected/Posted Copayments, Verified Insurance, Vital Signs, Patient History, Assisted Physician when needed, Faxed, Created OSHA/MSDS Manuals
Clinical Coordinator/Medical Assistant
Obstetrics & Gynecology Associates
Brandon, FL
11.1994 - 02.2007
- Was responsible for direct supervision of clinical staff for multiple locations
- Managed inventory of all clinical supplies, monitored compliance regarding OSHA, CLIA, and other licensure renewals
- Maintained and implemented clinical protocols and revisions
- Scheduled appointments, filed, obtained patient history, venipuncture, assisted doctors with procedures, injections, and vital signs
Medical Assistant
Chambers & Peacock Medical Center
Plant City, FL
11.1993 - 11.1994
- Patient History, vital signs, venipuncture, filing, answered phones
Medical Assistant/Front Office Representative
Doctor's Walk-In Clinic
Brandon, FL
05.1992 - 11.1993
- Patient history, vital signs, venipuncture, wound dressing, injections
- Checked patients in & out, filed, and answered phones, balanced cash reports
Education
Bachelor of Science - Interior Design
Westwood College
Interior, SD03-2014
Diploma - Medical Assistant
Concord Career Institute
Tampa, FL05-1992
High School Diploma -
Brandon Senior High School
Brandon06-1988
Skills
- Intake control
- Patient-focused care
- Medical terminology
- Clinical documentation
- Certified in basic life support (BLS)
- Proper sterilization techniques
- Communicating with patient families
- Simple dressings
- Equipment sterilization
- Compassionate caregiver
- Professionalism and ethics
- Suture removal
- Medical supply inventory
- Patient scheduling
- Electronic medical records
- EKG set up and monitoring
- Immunization administration
- HIPAA compliance
- Reliable team player
- Medical terminology knowledge
- Patient care coordination
- Sterile technique
- Vital signs monitoring
- OB/GYN procedures
- Direct patient care
- Phlebotomy
Certification
- BLS
- Registered Medical Assistant
Timeline
Medical Assistant
Advent Health Medical Group
08.2008 - Current
Sales Consultant
The Brandon - Valrico Journal
01.2008 - 02.2008
Receptionist/Medical Assistant
Franciscan Neurology Clinic
06.2007 - 10.2007
Clinical Coordinator/Medical Assistant
Obstetrics & Gynecology Associates
11.1994 - 02.2007
Medical Assistant
Chambers & Peacock Medical Center
11.1993 - 11.1994
Medical Assistant/Front Office Representative
Doctor's Walk-In Clinic
05.1992 - 11.1993
- BLS
- Registered Medical Assistant
Bachelor of Science - Interior Design
Westwood College
Diploma - Medical Assistant
Concord Career Institute
High School Diploma -
Brandon Senior High School
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