Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 9+ years in logistics.
Hi, I’m
Ann Nelson
Loxahatchee,USA
Summary
Overview
13
Years of Logistics, Inventory Control/Mang, Transportation
Work History
AAA Garden Center
Counter Sales & Digitial Marketing
11.2024 - 02.2025
Job overview
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Enhanced customer engagement through the creation of compelling social media content.
PnP Outdoor Development
Class B CDL Truck Driver
07.2024 - 09.2024
Job overview
- Operated manual spilt shift transmission dump trucks Kenworth & Peterbilt to transport various materials such as red clay, topsoil, sand, concrete, construction debris, #56 and #57 stone, soot/by product from foundry, rip rap, G.A.B., M10 fill, millings, road base, and hot asphalt to various designated locations.
- Preformed transport of heavy equipment with proper oversize load signage on truck and trailer ensuring all chains and binders are properly placed and tightened.
- Performed daily pre-trip inspections on assigned trucks to ensure all aspects of the trucks are in proper working condition.
- Adhered to all traffic laws and regulations set forth by the DOT in the states of AL and Ga.
- Effectively and safely navigate jobsites in various terrain and weather conditions.
- Maintained accurate records of daily activities.
- Managed paperwork related to transportation, such as Quarry tickets, hourly tickets, and COD submitting daily and weekly.
- Followed company policies for maintenance and repair, reporting any mechanical issues promptly.
- Maintained cleanliness of truck and assisted in manual labor as the business needed.
- Balanced tight deadlines with attention to detail, ensuring accurate recordkeeping and proper handling of paperwork for each trip.
Lowe Electric Supply
Delivery Driver/Warehouse Associate
05.2023 - 07.2024
Job overview
- Effectively operated company vehicles- which included 26ft stake body Truck, f150 and high-top transit van.
- Properly placed and secured loads to DOT standards.
- Pre-trip and post-trip vehicles daily: reporting any defects, upcoming maintenance schedules, or concerns to management.
- Route plan- Ensure all stops are properly timed, accounted for, and contacts for each site are notified before arrival.
- Maintain communication with sales associates, warehouse associates, customers, and site contacts.
- Ensure cleanliness of all vehicles- interior and exterior.
- Fostered strong relationships with clients through courteous and professional interactions during all stages of the delivery process from order confirmation to final product dropoff.
- Place tarps and rain caps on material as needed during inclement weather.
- Make sure proper PPE is worn at certain job sites when required.
- Deliveries took place within a 150-mile air radius of the warehouse/shop in Columbus this included areas of Alabama (such as Auburn, Opelika, and Alexander city) and various areas throughout Georgia including heavy traffic through Atlanta.
- Warehouse duties included:
- Create ascetically pleasing store displays- by building shelving, fastening signage, light wiring of fixtures, and strategically organizing product while maximizing space.
- Shipping out and receiving in many electrical products.
- Fulfillment of customer orders and store to store transfers.
- Forklift product to and from shelves and trucks as needed.
- Prepare, pack, palletize, and load orders into delivery vehicles.
- Create invoices billing appropriately.
- Supported continuous improvement initiatives within the warehouse setting by offering suggestions for process enhancements that could lead to more efficient operations overall.
- Improved warehouse efficiency by maintaining accurate inventory records and organizing stock for easy accessibility.
- Provide friendly customer service to all customers.
- Expedited shipping processes by accurately preparing documentation such as packing slips, bills of lading, and freight manifests for each delivery assignment.
Advance Auto Parts
Retail Parts Pro
06.2021 - 05.2023
Job overview
- Assist customers with various requests and tasks some of which include battery test/installs, code reads, wiper blade installs.
- Identify parts and customers’ needs offering appropriate recommendations.
- Preform opening and closing of the store procedures.
- Train new employees and provide gained knowledge when appropriate.
- Multitask in sales, services, and deliveries.
- Pick orders accurately and in a timely manner.
- Recommend and promote products, services, and local shops.
- Greeting guests upon arrival and exit.
- Properly organize, review, and file morning and evening paperwork.
- Prepare store for new ad sets (including window signs).
- Reaching out to customers at the time of the ordered parts’ arrival.
- Scan outs, cycle count, batch count, process price changes and create new layouts as they become available.
- Ready outgoing: cores, defects, and callbacks/overstocks (assembling, wrapping, preparing, and staging pallets to company standards)
- Te store in which I have worked are as follows: #9590 in West Palm Fl, #8599 in Newnan Ga, and #6106 in Columbus Ga, as well as filling in at nearby stores as needed.
- Maintained ASE certifications through company training.
Publix
Frozen Foods Grocery Clerk
05.2022 - 09.2022
Job overview
- Efficiently unload truck deliveries to ensure product's integrity is upheld.
- Load floats in a safe and timely manner.
- Wear proper PPE while handling frozen items.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Assist customers’ with their various needs per Publix policies.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Manheim Auto Auction (Cox Automotive)
Lot Operations Crew
09.2018 - 06.2021
Job overview
- Managed project timelines, ensuring milestones were met while maintaining high-quality standards.
- Exhibited exceptional problem-solving skills by troubleshooting unforeseen challenges encountered during daily operations quickly and effectively minimizing negative impacts on workflow or timelines.
- Coordinated with various departments to ensure timely completion of tasks and projects.
- Enhanced team productivity by providing cross-functional training to crew members.
- Helped maintain a smooth flow of traffic during auctions by directing incoming drivers and managing lane changes as needed.
- Collaborated with other Crew Leads to share best practices, driving continuous improvement across teams.
- Maintain constant communications over the multi-channel radios.
- Assist dealers, customers, and transporters to ensure customer satisfaction.
- Assist in other locations in such as Fort Lauderdale and Orlando location as needed.
Pat Ford's Nursery
Plant Delivery Driver
08.2018 - 09.2018
Job overview
- Deliver plants from nursery to retail and wholesale companies throughout the state of Florida.
- Safely Loading and unloading of plants into and out of truck following all safety rules.
- Ensure proper placement of orders within truck to optimize space and delivery times.
- Safely operate 26ft box truck adhering to all state and federal laws.
- Properly secure plants on racks in truck with metal E-track load bar and binders (ratchet straps).
- Carefully wrap plant racks in cases of plants with delicate leaves.
- Increased customer satisfaction by providing knowledgeable assistance on plant care and selection.
Road Runner Services LLC
Driver/Transporter/Supervisor
05.2015 - 08.2018
Job overview
- Transport up to 15 team member to and from deliveries.
- Check fluids and assess vehicles of damages notating on shipping manifests.
- Fuel vehicles as needed using company provided gas card.
- Lead teams of between 2 and 10 employees daily.
- Lead crews of up to 20 weekly.
- Transport vehicles to and from specified dealer lots at a reasonable and safe time and speed.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
Property Tax Alliance Group
General Labor Construction Worker
01.2012 - 01.2015
Job overview
- Assisted in various trades such as: Framing, Drywall, painting, electrical, plumbing, fence building, landscaping, pressure washing, installing cabinetry, and other repairs.
- Operated variety of power tools and hand tools.
- Followed instructions from construction project managers and supervisors.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Dismantled and constructed scaffolding, bracing and other temporary structures for construction sites.
- Preformed general renovations to rental properties after tenants move out.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Prudential ACS Real Estate
Assistant to Associate Broker
01.2012 - 01.2014
Job overview
- Organized and filled important documents accordingly.
- Mailed out letters as required.
- Maintained cleanliness and organization of office space.
- Communicated and scheduled clients and perspective clients via phone, in person, and through email.
- Scheduled appointments for brokers with provided software.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Education
Georgia Driving Academy Columbus, Ga
Commercial Driving from Transportion
03-2024
University Overview
Seminole Ridge High SchoolLoxahatchee, FL
High School Diploma
01.2014
University Overview
Skills
- Delivery driver experience (9 years)
- Strong work ethic
- Material Handling
- Touch Freight
- Attention to detail
- Multitasking
- Inventory control
- Quality control
- Asset protection
- Crisis management
- Analysis skills
- Automotive diagnostics
- Air brake
- Heavy haul
- Oversized Loads
- Communication skills
- Supervising experience
- Task prioritization
- Self motivation
- Manual transmission
- Commercial driving
- Distribution center
- Warehouse experience
- Mechanic experience
- Route driving
- Regional lane
- Local routing
- Safe driving
- Dump truck
- Tractor-trailer
- Stake body
- Light duty Van
- Box truck
- Order entry
- Order Picking
- Leadership
- Logistics coordination
Certification
- CDL A
- TWIC
- X Endorsement
- Doubles/Triples Endorsement
- Hazmat Endorsement
- Tanker Endorsement
- Air Brake Endorsement
- ForkLift Certificate
- DOT Med Card (March 2024 to March 2026)
- ASE Parts Specialist Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
German
Elementary
Timeline
Counter Sales & Digitial Marketing
AAA Garden Center
11.2024 - 02.2025
Class B CDL Truck Driver
PnP Outdoor Development
07.2024 - 09.2024
Delivery Driver/Warehouse Associate
Lowe Electric Supply
05.2023 - 07.2024
Frozen Foods Grocery Clerk
Publix
05.2022 - 09.2022
Retail Parts Pro
Advance Auto Parts
06.2021 - 05.2023
Lot Operations Crew
Manheim Auto Auction (Cox Automotive)
09.2018 - 06.2021
Plant Delivery Driver
Pat Ford's Nursery
08.2018 - 09.2018
Driver/Transporter/Supervisor
Road Runner Services LLC
05.2015 - 08.2018
General Labor Construction Worker
Property Tax Alliance Group
01.2012 - 01.2015
Assistant to Associate Broker
Prudential ACS Real Estate
01.2012 - 01.2014
Seminole Ridge High School
High School Diploma
Georgia Driving Academy
Commercial Driving from Transportion
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