Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 9+ years in logistics.
Hi, I’m
Ann Nelson
Loxahatchee,USA
Summary
Overview
13
Years of Logistics, Inventory Control/Mang, Transportation
Work History
AAA Garden CenterWest Palm Beach, FL
Counter Sales & Digitial Marketing
11.2024 - 02.2025
Job overview
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Enhanced customer engagement through the creation of compelling social media content.
PnP Outdoor DevelopmentSmiths Station, AL
Class B CDL Truck Driver
07.2024 - 09.2024
Job overview
- Operated manual spilt shift transmission dump trucks Kenworth & Peterbilt to transport various materials such as red clay, topsoil, sand, concrete, construction debris, #56 and #57 stone, soot/by product from foundry, rip rap, G.A.B., M10 fill, millings, road base, and hot asphalt to various designated locations.
- Preformed transport of heavy equipment with proper oversize load signage on truck and trailer ensuring all chains and binders are properly placed and tightened.
- Performed daily pre-trip inspections on assigned trucks to ensure all aspects of the trucks are in proper working condition.
- Adhered to all traffic laws and regulations set forth by the DOT in the states of AL and Ga.
- Effectively and safely navigate jobsites in various terrain and weather conditions.
- Maintained accurate records of daily activities.
- Managed paperwork related to transportation, such as Quarry tickets, hourly tickets, and COD submitting daily and weekly.
- Followed company policies for maintenance and repair, reporting any mechanical issues promptly.
- Maintained cleanliness of truck and assisted in manual labor as the business needed.
- Balanced tight deadlines with attention to detail, ensuring accurate recordkeeping and proper handling of paperwork for each trip.
Lowe Electric SupplyColumbus, GA
Delivery Driver/Warehouse Associate
05.2023 - 07.2024
Job overview
- Effectively operated company vehicles- which included 26ft stake body Truck, f150 and high-top transit van.
- Properly placed and secured loads to DOT standards.
- Pre-trip and post-trip vehicles daily: reporting any defects, upcoming maintenance schedules, or concerns to management.
- Route plan- Ensure all stops are properly timed, accounted for, and contacts for each site are notified before arrival.
- Maintain communication with sales associates, warehouse associates, customers, and site contacts.
- Ensure cleanliness of all vehicles- interior and exterior.
- Fostered strong relationships with clients through courteous and professional interactions during all stages of the delivery process from order confirmation to final product dropoff.
- Place tarps and rain caps on material as needed during inclement weather.
- Make sure proper PPE is worn at certain job sites when required.
- Deliveries took place within a 150-mile air radius of the warehouse/shop in Columbus this included areas of Alabama (such as Auburn, Opelika, and Alexander city) and various areas throughout Georgia including heavy traffic through Atlanta.
- Warehouse duties included:
- Create ascetically pleasing store displays- by building shelving, fastening signage, light wiring of fixtures, and strategically organizing product while maximizing space.
- Shipping out and receiving in many electrical products.
- Fulfillment of customer orders and store to store transfers.
- Forklift product to and from shelves and trucks as needed.
- Prepare, pack, palletize, and load orders into delivery vehicles.
- Create invoices billing appropriately.
- Supported continuous improvement initiatives within the warehouse setting by offering suggestions for process enhancements that could lead to more efficient operations overall.
- Improved warehouse efficiency by maintaining accurate inventory records and organizing stock for easy accessibility.
- Provide friendly customer service to all customers.
- Expedited shipping processes by accurately preparing documentation such as packing slips, bills of lading, and freight manifests for each delivery assignment.
Advance Auto PartsWest Palm Beach, FL
Retail Parts Pro
06.2021 - 05.2023
Job overview
- Assist customers with various requests and tasks some of which include battery test/installs, code reads, wiper blade installs.
- Identify parts and customers’ needs offering appropriate recommendations.
- Preform opening and closing of the store procedures.
- Train new employees and provide gained knowledge when appropriate.
- Multitask in sales, services, and deliveries.
- Pick orders accurately and in a timely manner.
- Recommend and promote products, services, and local shops.
- Greeting guests upon arrival and exit.
- Properly organize, review, and file morning and evening paperwork.
- Prepare store for new ad sets (including window signs).
- Reaching out to customers at the time of the ordered parts’ arrival.
- Scan outs, cycle count, batch count, process price changes and create new layouts as they become available.
- Ready outgoing: cores, defects, and callbacks/overstocks (assembling, wrapping, preparing, and staging pallets to company standards)
- Te store in which I have worked are as follows: #9590 in West Palm Fl, #8599 in Newnan Ga, and #6106 in Columbus Ga, as well as filling in at nearby stores as needed.
- Maintained ASE certifications through company training.
PublixWest Palm Beach, FL
Frozen Foods Grocery Clerk
05.2022 - 09.2022
Job overview
- Efficiently unload truck deliveries to ensure product's integrity is upheld.
- Load floats in a safe and timely manner.
- Wear proper PPE while handling frozen items.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Assist customers’ with their various needs per Publix policies.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Manheim Auto Auction (Cox Automotive)West Palm Beach, FL
Lot Operations Crew
09.2018 - 06.2021
Job overview
- Managed project timelines, ensuring milestones were met while maintaining high-quality standards.
- Exhibited exceptional problem-solving skills by troubleshooting unforeseen challenges encountered during daily operations quickly and effectively minimizing negative impacts on workflow or timelines.
- Coordinated with various departments to ensure timely completion of tasks and projects.
- Enhanced team productivity by providing cross-functional training to crew members.
- Helped maintain a smooth flow of traffic during auctions by directing incoming drivers and managing lane changes as needed.
- Collaborated with other Crew Leads to share best practices, driving continuous improvement across teams.
- Maintain constant communications over the multi-channel radios.
- Assist dealers, customers, and transporters to ensure customer satisfaction.
- Assist in other locations in such as Fort Lauderdale and Orlando location as needed.
Pat Ford's NurseryLoxahatchee, FL
Plant Delivery Driver
08.2018 - 09.2018
Job overview
- Deliver plants from nursery to retail and wholesale companies throughout the state of Florida.
- Safely Loading and unloading of plants into and out of truck following all safety rules.
- Ensure proper placement of orders within truck to optimize space and delivery times.
- Safely operate 26ft box truck adhering to all state and federal laws.
- Properly secure plants on racks in truck with metal E-track load bar and binders (ratchet straps).
- Carefully wrap plant racks in cases of plants with delicate leaves.
- Increased customer satisfaction by providing knowledgeable assistance on plant care and selection.
Road Runner Services LLCWest Palm Beach, FL
Driver/Transporter/Supervisor
05.2015 - 08.2018
Job overview
- Transport up to 15 team member to and from deliveries.
- Check fluids and assess vehicles of damages notating on shipping manifests.
- Fuel vehicles as needed using company provided gas card.
- Lead teams of between 2 and 10 employees daily.
- Lead crews of up to 20 weekly.
- Transport vehicles to and from specified dealer lots at a reasonable and safe time and speed.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
Property Tax Alliance GroupValdosta, GA. West Palm Beach, Florida
General Labor Construction Worker
01.2012 - 01.2015
Job overview
- Assisted in various trades such as: Framing, Drywall, painting, electrical, plumbing, fence building, landscaping, pressure washing, installing cabinetry, and other repairs.
- Operated variety of power tools and hand tools.
- Followed instructions from construction project managers and supervisors.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Dismantled and constructed scaffolding, bracing and other temporary structures for construction sites.
- Preformed general renovations to rental properties after tenants move out.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Prudential ACS Real EstateValdosta, GA
Assistant to Associate Broker
01.2012 - 01.2014
Job overview
- Organized and filled important documents accordingly.
- Mailed out letters as required.
- Maintained cleanliness and organization of office space.
- Communicated and scheduled clients and perspective clients via phone, in person, and through email.
- Scheduled appointments for brokers with provided software.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Education
Georgia Driving Academy Columbus, Ga
Commercial Driving from Transportion
03-2024
University Overview
Seminole Ridge High SchoolLoxahatchee, FL
High School Diploma
01.2014
University Overview
Skills
- Delivery driver experience (9 years)
- Strong work ethic
- Material Handling
- Touch Freight
- Attention to detail
- Multitasking
- Inventory control
- Quality control
- Asset protection
- Crisis management
- Analysis skills
- Automotive diagnostics
- Air brake
- Heavy haul
- Oversized Loads
- Communication skills
- Supervising experience
- Task prioritization
- Self motivation
- Manual transmission
- Commercial driving
- Distribution center
- Warehouse experience
- Mechanic experience
- Route driving
- Regional lane
- Local routing
- Safe driving
- Dump truck
- Tractor-trailer
- Stake body
- Light duty Van
- Box truck
- Order entry
- Order Picking
- Leadership
- Logistics coordination
Certification
- CDL A
- TWIC
- X Endorsement
- Doubles/Triples Endorsement
- Hazmat Endorsement
- Tanker Endorsement
- Air Brake Endorsement
- ForkLift Certificate
- DOT Med Card (March 2024 to March 2026)
- ASE Parts Specialist Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
German
Elementary
Timeline
Counter Sales & Digitial Marketing
AAA Garden Center
11.2024 - 02.2025
Class B CDL Truck Driver
PnP Outdoor Development
07.2024 - 09.2024
Delivery Driver/Warehouse Associate
Lowe Electric Supply
05.2023 - 07.2024
Frozen Foods Grocery Clerk
Publix
05.2022 - 09.2022
Retail Parts Pro
Advance Auto Parts
06.2021 - 05.2023
Lot Operations Crew
Manheim Auto Auction (Cox Automotive)
09.2018 - 06.2021
Plant Delivery Driver
Pat Ford's Nursery
08.2018 - 09.2018
Driver/Transporter/Supervisor
Road Runner Services LLC
05.2015 - 08.2018
General Labor Construction Worker
Property Tax Alliance Group
01.2012 - 01.2015
Assistant to Associate Broker
Prudential ACS Real Estate
01.2012 - 01.2014
Seminole Ridge High School
High School Diploma
Georgia Driving Academy
Commercial Driving from Transportion