Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Ann Robach

Customer Service/ Inside Sales
Kimberly,WI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Customer Service Account Manager

ProAmpac
Neenah, WI
04.2022 - 10.2022
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
  • Researched and corrected customer concerns to promote company loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Kept accurate records to document customer service actions and discussions.

Inside Sales Representative

Metal Supermarkets
Appleton, WI
05.2021 - 04.2022
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Set up new accounts, established customer credit and set up payment methods.

Customer Service Associate

Haen Meat Packing
Kaukauna, WI
11.1998 - 05.2021
  • Informed customers about special promotions and provided detailed information for various products.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls to answer questions about products and services.
  • Executes excellent sales floor merchandising and selling.
  • Delivered prompt service to prioritize customer needs.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Kaukauna High School
Kaukauna, WI
08.1990 - 06.1994

Skills

Inter-department collaboration

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Software

Microsoft

People soft

Timeline

Customer Service Account Manager

ProAmpac
04.2022 - 10.2022

Inside Sales Representative

Metal Supermarkets
05.2021 - 04.2022

Customer Service Associate

Haen Meat Packing
11.1998 - 05.2021

High School Diploma -

Kaukauna High School
08.1990 - 06.1994

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Ann RobachCustomer Service/ Inside Sales