Ann Samuels
Hampton,GA
Summary
Adaptable professional with experience in office support, caregiving, and customer service. Known for tactful communication, organization, and compassionate care. Provides accurate data entry, reliable scheduling support, and a calm, helpful approach.
Overview
1
1
Certification
2025
2025
years of professional experience
Work History
Office Assistant
Excel Tutoring
2010 - 02.2025
- Managed front desk communications, answered inquiries, and routed messages to appropriate staff.
- Prepared documents, forms, and correspondence with strong attention to detail and accuracy.
- Maintained organized student and administrative records for quick retrieval and dependable tracking.
- Scheduled tutoring appointments, coordinated calendars, and resolved booking conflicts efficiently.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Supported instructors with printing, filing, and classroom setup to ensure smooth session delivery.
Private Home Health Aide
2014 - 01.2025
- Monitored vital signs and reported health changes to family and clinical care teams.
- Assisted with mobility, transfers, and safe ambulation using proper lifting techniques.
- Prepared nutritious meals and followed prescribed dietary restrictions and hydration routines.
- Supported companionship needs by engaging clients in conversation and routine activities.
- Maintained clean living spaces through light housekeeping, laundry, and sanitation tasks.
- Provided mobility assistance such as walking and regular exercising.
Sales Associate
Kmart Corporation
12.2008 - 01.2010
- Assisted customers with product selection, pricing, and store promotions.
- Processed sales transactions accurately using point-of-sale systems.
- Responded to customer questions and resolved basic service issues promptly.
- Restocked merchandise and maintained organized, attractive sales floor displays.
Youth Counselor
Juvenile Justice Center
2003 - 2008
- De-escalated behavioral incidents using trauma-informed intervention and conflict resolution techniques.
- Led structured group activities supporting skill-building, accountability, and personal development.
- Provided daily supervision and emotional support for detained youth in secure facility settings.
- Documented youth behavior, incidents, and progress notes in case management records.
Sales Associate
Big Lots
2000 - 2003
- Responded to customer questions and resolved basic service issues promptly.
- Reconciled cash drawers and followed cash-handling procedures consistently.
- Supported fitting room operations and returned merchandise to proper locations.
- Verified inventory levels and reported low-stock items to supervisors.
Education
High School Diploma -
Miami Southridge Senior High
Miami, FLMedical Assistant & Phlebotomy -
National School of Technology
Miami, FL09-2005
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Compassionate caregiving
- Teamwork and collaboration
- Self-care strategies
- Tactful communication
- Team collaboration
- Verbal and written communication
Certification
- Child Care Provider 750-hour course Training - May 21, 1997
- Child Development Associates, Robert Morgan Vocational Technical Institute - May 1997
Timeline
Sales Associate
Kmart Corporation
12.2008 - 01.2010
Office Assistant
Excel Tutoring
2010 - 02.2025
Private Home Health Aide
2014 - 01.2025
Youth Counselor
Juvenile Justice Center
2003 - 2008
Sales Associate
Big Lots
2000 - 2003
High School Diploma -
Miami Southridge Senior High
Medical Assistant & Phlebotomy -
National School of Technology