Ann Siebert
Naples,FL
Summary
Accomplished Administrative Assistant and Sales Representative with a track record as a highly motivated, detail oriented, client focused performer who completes multiple complex tasks accurately and timely.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Dental Sales Representative
Maverick Dental Lab
07.2024 - Current
- Secure orders from existing and new clients by means of visiting the client's clinical office, teaching center, institutional facilities or contacting by phone
- Record all sales activity and client contact information in CRM system (SalesForce)
- Attain or exceed yearly revenue quotas for region of responsibility
- Make scheduled personalized sales visits and demonstrations to the dental market in region of responsibility
- Develop close relationships with dental sales and management territory representatives and collaborate with them on identifying, qualifying, demonstrating products, and closing business with prospects
- Maintain, analyze and utilize territory records and other information to efficiently organize, plan, execute and measure results
- Educate and follow up with dental customers and staff members on the operation, utilization and application of our product to insure overall customer satisfaction
- High level of technical/ clinical product knowledge
- Computer literacy in word processing, spreadsheet and database management
Administrative Assistant
Above The Trim
08.2023 - 07.2024
- Filing paperwork
- Answering phone calls
- Preparing documents for meetings
- Managing the calendar of the supervisors
- Processing invoices
- Ordering material
- Follow up with clients
Operations Manager and Treatment Coordinator
Blue Wave Dental Implants & Oral Surgery
02.2023 - 07.2023
- Oversee operational activities at every level of an organization
- Hire and train employees and manage quality assurance programs
- Strategize process improvements to ensure everyone completes their tasks on schedule
- Present treatment to patients and schedule accordingly
- Review financials with patients and collect payments
- Verify insurance
Sales Representative/Administrative Assistant
Rutherford Dental Lab
11.2021 - 11.2022
- Build relationships and develop new business partners
- Execute a territory plan to gain access, generate interest from, and sell to General Dentists and Specialist
- Grow the business by landing new accounts within my territory
- Reach out to customer leads through cold calling
- Schedule meetings and events
- Complete errands for management
- Collect payments & enter in CRM
- Run reports for billing & collections
Sales Representative/Customer Service Representative
MicroDental Lab
01.2020 - 11.2021
- Build and execute territory plans tied to sales
- Managed Smile Source prospects, new accounts and retention
- Sell and promote Micro Dental products and services to dental customers within assigned territory
- Proven track record of superior detailing/sales achievement
- Use proven sales methods and innovative approached to meet targets and create growth, prioritizing sales opportunities, and interfacing with all levels to effectively manage customer relationships
- Learn and promote new products within the company, Medi i500 & i700
Sales Representative
Crown World Dental Lab
03.2018 - 01.2020
- Travel to dental offices within my territory to introduce our authentic products
- Secure client contracts of dental products to be delivered to the office on a daily basis
- Developed an active and lucrative network of referrals from satisfied clients
- Delivered excellent customer support and assistance to customers in compliance to Crown World Dental Lab
- Maintain current technical/product information as well as professional skills
- Assist clients with case planning and ordering by effectively utilizing detailed knowledge of our products
- Provide strong attention to detail, team collaboration, attendance and punctuality
Treatment Coordinator
Dr. Timothy Pearson
04.2016 - 03.2018
- Verify insurance and submit claims
- Enter patient information & notes into Orthotrac
- Keep up to date with my pipeline
Extended Sales Representative
SolutionReach
04.2014 - 04.2016
- Generate new leads to fill pipeline
- Cold call in person to medical, dental and vision offices
- Maintain ROE with new and existing leads through Salesforce
- Log information and keep up to date on Salesforce tasks
- Attend seminars and trade show events-CPS & Xcel Seminars
- Network with Recruiters and other sources
Accounts Receivable Manager
Alaska Oral Surgery Group
04.2012 - 02.2014
- Patient refunds using Microsoft Excel
- Work insurance EOB's, aging report, collections
- Processing mail, answer phones, fax paperwork-Posting insurance/patient payments
- Audit patients accounts
Head Oral Surgery Assistant
Oral Facial Surgery Institute
12.2005 - 02.2012
- Assisted several surgeons in a wide variety of procedures, dental implants, bone grafts
- Delegate and coordinate duties for the surgical assistants
- Prepare and monitor patients for surgery
- Responsible for maintaining clean surgical room and sterilizing all surgical implements
- Order drugs and supplies for operatories
- Prepare sedatives for surgical procedures
- Schedule and coordinate OR surgeries for several surgeons
- Write up consents and orders on Microsoft Word
- Front desk-check patients in, file charts, enter patient information into computer system, fax paperwork, make copies, answer multiple phone lines
Education
Missouri College
01.2005
Skills
Salesforce, LabTrac, Outlook, Dentrix, Excel, MagicTouch, dental terminology
Certification
- AED Certification
- Driver's License
Additional Information - Remote Work
True
Personal Information
Authorized To Work: US for any employer
Affiliations
Dentists nationwide along with DSO organizations
Timeline
Dental Sales Representative
Maverick Dental Lab
07.2024 - Current
Administrative Assistant
Above The Trim
08.2023 - 07.2024
Operations Manager and Treatment Coordinator
Blue Wave Dental Implants & Oral Surgery
02.2023 - 07.2023
Sales Representative/Administrative Assistant
Rutherford Dental Lab
11.2021 - 11.2022
Sales Representative/Customer Service Representative
MicroDental Lab
01.2020 - 11.2021
Sales Representative
Crown World Dental Lab
03.2018 - 01.2020
Treatment Coordinator
Dr. Timothy Pearson
04.2016 - 03.2018
Extended Sales Representative
SolutionReach
04.2014 - 04.2016
Accounts Receivable Manager
Alaska Oral Surgery Group
04.2012 - 02.2014
Head Oral Surgery Assistant
Oral Facial Surgery Institute
12.2005 - 02.2012
Missouri College
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