Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ANN SMITH

Cincinnati

Summary

Dynamic warehouse operator with proven expertise at KIK Custom Products in maintaining precise inventory records and enhancing order processing efficiency. Skilled in problem-solving and customer service, I excel in quality control and team collaboration, ensuring high standards and satisfaction. Committed to delivering results in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Warehouse Operator

KIK Custom Products
Gainesville
05.2012 - 04.2018
  • Maintained accurate inventory records using warehouse management systems.
  • Utilized scanners and RF devices for tracking purposes.
  • Processed orders accurately, efficiently and within specified timeframes.
  • Monitored quality control processes for incoming shipments and outgoing orders.

Customer Care/ Cashier

SUBWAY®Restaurants
Gainesville
02.2008 - 03.2012
  • Supervised daily operations of the cash register and checkout areas.
  • Trained new cashiers on policies and procedures for efficient service.
  • Managed cash handling, ensuring accuracy in transactions and deposits.
  • Resolved customer inquiries and complaints to maintain satisfaction levels.
  • Resolved customer problems by investigating issues, answering questions and building rapport.

Education

CompTIA A+ Certification - IT Support Technician

Per Scholas
Cincinnati, OH
10.2025

Certificate - IT Support

Google IT Support
Cincinnati, OH
10-2025

Cloud Computing Fundamentals

IBM Skills Build
Cincinnati, OH
10-2025

Skills

  • Customer service
  • Problem solving
  • Time management
  • Attention to detail
  • Communication skills
  • Critical thinking
  • Team collaboration

Certification

  • CompTIA A+
  • Google IT support Certification
  • Technical Support Fundamentals
  • IT Automation
  • System Administration and IT Configuration
  • AI Essentials
  • Cybersecurity Professional Certificate
  • Operating System

Timeline

Warehouse Operator

KIK Custom Products
05.2012 - 04.2018

Customer Care/ Cashier

SUBWAY®Restaurants
02.2008 - 03.2012

CompTIA A+ Certification - IT Support Technician

Per Scholas

Certificate - IT Support

Google IT Support

Cloud Computing Fundamentals

IBM Skills Build

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