Dynamic Care Coordinator with a proven track record at Human Services of Faribault and Martin Counties, excelling in case management and patient education. Skilled in fostering client relationships and implementing effective care plans, I advocate for individual needs while ensuring comprehensive documentation and support, enhancing overall client satisfaction and empowerment.
Overview
6
6
years of professional experience
Work History
Care Coordinator/ Family Support Specialist
Human Services of Faribault and Martin Counties
Fairmont, MN
07.2022 - Current
Coordinated care plans for clients, ensuring timely access to services and resources.
Collaborated with multidisciplinary teams to develop individualized treatment strategies.
Monitored client progress, adjusting care plans based on changing needs and feedback.
Facilitated communication between clients, families, and service providers to enhance support networks.
Educated clients about available resources, fostering informed decision-making regarding their care options.
Advocated for client needs within community organizations, strengthening service delivery partnerships.
Used company software and databases to maintain records of services performed and patient conditions.
Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Built strong relationships with clients to deliver emotional support and companionship.
Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
Determined need for special assessment activities for complex cases, effectively handling care plans.
Implemented evidence-based interventions that improved overall patient satisfaction with the care process.
Matron of Female Inmates
Emmet County Sheriff's Office
Estherville, IA
10.2019 - Current
Assisted Deputies with female Inmates Transports
Sexual Assault Victim Advocate
Centers Against Abuse and Sexual Assault
Emmet And Palo Alto Counties
02.2020 - 07.2022
Provided trauma-informed support to survivors, ensuring a safe and empathetic environment.
Facilitated access to resources, including counseling and legal assistance for victims of sexual assault.
Coordinated crisis intervention services, effectively managing immediate needs of clients in distress.
Developed and implemented educational programs on prevention strategies within the community.
Collaborated with law enforcement and healthcare providers to streamline victim support processes.
Conducted needs assessments to tailor advocacy services to individual survivor circumstances.
Maintained strict confidentiality of victim information, upholding ethical standards while providing advocacy services.
Delivered training programs to local organizations on topics related to sexual violence prevention and response tactics.
Educated community members on sexual assault prevention, contributing to increased awareness and bystander intervention.
Managed caseloads effectively, ensuring timely follow-up with clients and appropriate documentation of services provided.
Established trust with clients through empathetic listening skills, non-judgmental responses, and consistent reliability in follow-through actions.
Participated in community outreach events to raise awareness about the organization''s services and build partnerships with local agencies.
Enhanced victim support by implementing trauma-informed care strategies and techniques.
Provided crisis response services to victims, offering immediate emotional support and guidance during critical moments.
Continuously expanded professional knowledge by attending trainings, conferences, and workshops related to trauma-informed care and advocacy best practices.
Assisted victims in navigating legal processes, advocating for their rights throughout the judicial system.
Conducted thorough assessments of client needs, connecting them with appropriate resources such as counseling and financial assistance.
Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
Education
Master of Science - Organizational Leadership
Buena Vista University
Storm Lake, IA
12-2025
Bachelor of Arts - Psychology
Buena Vista University
Storm Lake, IA
12-2019
Bachelor of Science - Criminology
Buena Vista University
Storm Lake, IA
12-2019
Associate of Science - General Studies
Iowa Lakes Community College
Estherville
05-2019
Associate of Arts - Paralegal Studies
Iowa Lakes Community College
Estherville
05-1992
Skills
Case management
Documentation
Patient education
Organizational skills
Patient advocacy
Documentation proficiency
Multidisciplinary team collaboration
Goal setting
Scheduling
Timeline
Care Coordinator/ Family Support Specialist
Human Services of Faribault and Martin Counties
07.2022 - Current
Sexual Assault Victim Advocate
Centers Against Abuse and Sexual Assault
02.2020 - 07.2022
Matron of Female Inmates
Emmet County Sheriff's Office
10.2019 - Current
Master of Science - Organizational Leadership
Buena Vista University
Bachelor of Arts - Psychology
Buena Vista University
Bachelor of Science - Criminology
Buena Vista University
Associate of Science - General Studies
Iowa Lakes Community College
Associate of Arts - Paralegal Studies
Iowa Lakes Community College
Accomplishments
Member of PSI-CHI, a National Honor Society Psychology Sorority
Dean's List throughout all Schooling
Who's Who in American Businesswomen
Graduated Magna Cum Laude for Bachelor's and Master's Degrees with a cumulative GPA of 3.834
Family Support Specialist/ Engagement Coordinator at Childcare Resources &ReferralFamily Support Specialist/ Engagement Coordinator at Childcare Resources &Referral
Family Support Specialist/Family Resource Specialist at North Country Prenatal/perinatal CouncilFamily Support Specialist/Family Resource Specialist at North Country Prenatal/perinatal Council