Ann Tompkins, MS-CCC/SLP
Summary
Methodical director in an Academic Medical Center with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, growing and mentoring leaders, providing training and presentations to executive leaders, preparing and implementing business plans and overseeing financial performance. Experience in formulating courses for professional development as well as guest teaching at the university level.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director, Ambulatory Operations
UC Davis Health
07.2023 - Current
- Develop and implement comprehensive strategies to improve operational processes and organizational efficiency.
- Direct the organization's daily operations for Women's and Children's Services (OB/GYN, Prenatal Diagnosis, Fetal Care Treatment Center, Pediatric Surgery, Pediatric Specialties, MIND Institute) ensuring compliance with applicable laws and regulations.
- Collaborate with senior leadership to set long-term objectives for the company.
- Manage budgeting and financial planning processes for the organization.
- Recruit, train, supervise, evaluate and mentor leaders in the organization.
- Develop policies and procedures to ensure compliance with corporate standards.
- Create detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
Director, Professional Services
UC Davis Health
06.2020 - 06.2023
- Responsible for operational management in the areas of Employee Health Services (EHS), Physical Medicine & Rehabilitation (PM&R) Therapies, Inpatient Rehabilitation Hospital Unit, Volunteer Services, and Living Fit Forever Wellness program
- Oversight of practice operations in EHS Clinic, PM&R Acute Care Therapies, Inpatient Rehabilitation Hospital Unit, Volunteer Services, and Living Fit Forever wellness program
- Provided direct supervision to Employee Health Medical Director and Nurse Practice Manager
- Worked closely with PM&R Chair, Medical Director and Nurse Manager
- Served as UC Davis Health Joint Venture Liaison executing contracts, agreements, and protocols for a new 52-bed rehabilitation hospital
- Advised Associate Chief Operating Officer on strategic planning for current business portfolio.
Director, Physical Medicine & Rehabilitation Therapies
UC Davis Health
06.2018 - 05.2020
- Led administrative and daily operations of PM&R Therapies acute care therapy program as well as hospital-based and community-based outpatient clinics
- Worked closely with Ambulatory Operations through a matrixed organizational structure with oversight of PM&R Therapies hospital-based and community-based outpatient clinics
- Established collaborative relationships with several divisions within the health system working together as members of the patient care team.
Practice Manager, Physical Medicine & Rehabilitation Therapies
UC Davis Health
04.2015 - 05.2018
- Led administrative and daily operations of PM&R Therapies hospital-based and community-based outpatient clinics
- Worked closely with Ambulatory Operations leadership and contracts office assessing managed care agreements with therapy services in the community
- Developed business proposal for expansion of therapy services beyond the original hospital-based clinics.
Speech Language Pathologist, Pediatric Feeding Specialist
UC Davis Health
01.2006 - 01.2016
- Provided daily patient care, served as primary feeding therapist in the Pediatric ICU, Neonatal ICU, and PM&R Neonatal ICU follow-up clinic
- Duties required frequent communication with pediatric specialty physicians making referrals to feeding therapy
- Led implementation of feeding assessments and therapy services in the NICU.
Education
Master of Science - Speech Language Pathology
California State University, Sacramento
12-2002
Bachelor of Science - Speech Language Pathology & Audiology
University of Louisiana, Monroe
06-2000
Skills
- Operations Management
- Program Development
- Strategy & Business Execution
- Business Development
- Project Management
- Staff Development
- Strategic Planning
- Program Management
- Presenting
Accomplishments
- Primary joint venture liaison for UC Davis Rehabilitation Hospital including the execution of multiple, diverse, service and operating contracts between UC Davis Health and Joint Venture partners
- Represented, and led, Employee Health Services during the COVID-19 pandemic including serving on the UC Davis Health emergency command center
- Operational lead, instituting one of the first COVID-19 vaccination clinics for healthcare workers
- Created, developed, and managed employee return-to-work COVID-19 testing site
- Led expansion of Ambulatory Clinics for Physical Medicine & Rehabilitation (PM&R) Therapy
Recognition
- Women's Initiative for Professional Development, University of California, Office of the President, 2023
- Arnold P. Gold Foundation Champion of Humanistic Care award in Healthcare, June 2021
Professional Development
- UC Davis Health Relationship-Based Culture training series
- UC Davis Health Cultural Humility training series
- Bi-Annual CA licensing CEU requirements
- ASHA CEU requirements
Certification
- CA Speech Pathology License Number: 13839
- American Speech Language Hearing Association (ASHA) License Number: 12099520
Timeline
Director, Ambulatory Operations
UC Davis Health
07.2023 - Current
Director, Professional Services
UC Davis Health
06.2020 - 06.2023
Director, Physical Medicine & Rehabilitation Therapies
UC Davis Health
06.2018 - 05.2020
Practice Manager, Physical Medicine & Rehabilitation Therapies
UC Davis Health
04.2015 - 05.2018
Speech Language Pathologist, Pediatric Feeding Specialist
UC Davis Health
01.2006 - 01.2016
Master of Science - Speech Language Pathology
California State University, Sacramento
Bachelor of Science - Speech Language Pathology & Audiology
University of Louisiana, Monroe