Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANN WANJIRU

Doha,QATAR

Summary

Proven Maintenance Supervisor and Security Officer with a track record of enhancing safety and operational efficiency at GROUP OF SECURITY SYSTEMS and GROUP OF MAINTENANCE AND HOSPITALITY. Skilled in emergency response and preventative maintenance, demonstrating superior customer service and a keen eye for detail. Achieved significant improvements in security measures and maintenance protocols, ensuring a safe and productive environment. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Diligent Security professional with 2 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level seeker. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Security Officer

GROUP OF SECURITY SYSTEMS
01.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
  • Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
  • Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Maintenance Supervisor

GROUP OF MAINTENCE AND HOSPITALITY
03.2021 - 01.2022
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised for 1 year employees and scheduled shifts.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
  • Coordinated scheduled shutdowns for major equipment overhauls, minimizing disruption to production schedules while maximizing asset longevity.
  • Tracked and managed department costs for good budget adherence.
  • Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Tracked and progressed maintenance requests in CMMS systems to meet schedules.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.

Education

Associate of Arts - Hospitality

THIKA TALENTS TECHINICAL
NAIROBI,KENYA
05.2020

High School Diploma -

KAGUMO GIRLS HIGH SCHOOL
KWARE,KENYA
11.2017

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • Detail Oriented
  • Superior customer service
  • Emergency Response
  • Patrol operations
  • Investigative abilities
  • Night and Safe Deposit Procedures
  • Work ethic
  • Reliability
  • Punctuality
  • ID Verification
  • Reporting skills
  • Emergency awareness
  • English fluency
  • [English,swahili and kikuyu] Fluency
  • Document Preparation
  • Team Player
  • Honest and Dependable
  • Reliable and Responsible
  • Active Listening
  • Attentive and Observant

Timeline

Security Officer

GROUP OF SECURITY SYSTEMS
01.2022 - Current

Maintenance Supervisor

GROUP OF MAINTENCE AND HOSPITALITY
03.2021 - 01.2022

Associate of Arts - Hospitality

THIKA TALENTS TECHINICAL

High School Diploma -

KAGUMO GIRLS HIGH SCHOOL
ANN WANJIRU