Ann Winn

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Quickly and Accurately delivery personal food, catering and retail orders across the Metro Area while maintaining a 4.95 customer rating.

• Review and process invoices ensuring proper cost center allocation with general ledger account codes that are being used as well as correct approval signatures per the company’s Delegation of Authority Guidelines.
• Process and post invoices into SAP Accounts Payable System.
• Research any past due balances on invoices and vendor statements ensure non-duplication of payments.
• Review Expense reports in Concur for accuracy, proper receipts. Enforcing corporate compliance policies and procedures before approving expense reports for payment. .

Provided accurate and timely processing and payment of Property Tax Statements utilizing internal Property Tax Management System (PTMS) for assigned State/Business Units.

• Created CSV’s for approved Check Requests in order to receive checks for property tax payment of assigned State/Business Units
• Ensured billed Property Tax Statements matched Property Tax Assessed values provided by the state and/or local entities for accurate tax amounts due
• Researched and Resolved any delinquent Property Tax statements with appropriate Taxing Authorities
• Provided Vendor Maintenance proper equests for additions and/or modifications of Taxing Authorities in Peoplesoft system
• Provided accurate mail distribution within Property Tax
• Provided External and Internal Customer Service Regarding Property Tax Payment whenever issues would arise.
• Maintained desk (filing, efficient handling of inbox, checks, etc.) in an efficient and orderly manner