Ann Wooming, Ph.D.
Fayetteville,USA
Summary
Detail-oriented professional skilled in technical troubleshooting and customer support within the poultry industry. Proven ability to deliver technical training, troubleshoot customer issues and implement supportive programs. Adept at collaborating with cross-functional teams to align support activities with sales targets, ensuring optimal utilization of product portfolio.
Overview
10
10
years of professional experience
Work History
Poultry Technical Service Manager
Arm & Hammer Animal Nutrition
10.2019 - Current
- Delivered support aligned with sales targets to drive growth in the turkey sector.
- Coordinated cross-functional teams for successful project deployment.
- Conducted product trials and demonstrations in collaboration with customer technical staff and live ops management.
- Partnered with sales teams to resolve technical inquiries and challenges.
- Developed training programs to enhance staff product knowledge and technical skills.
- Facilitated collaborative idea exchange among Technical Services managers.
- Interfaced with Marketing, Sales, Product Management, and R&D to ensure alignment with initiatives.
Microbiologist
TriStrata Group
Springdale, Arkansas
03.2019 - 10.2019
- Validated and verified food safety interventions, assessing system efficacy and efficiency.
- Conducted research encompassing protocol development, testing, data analysis, and result presentation.
- Delivered technical support in science and regulatory domains for new research initiatives.
- Collaborated with cross-functional teams to optimize product development processes.
Food Safety Analyst
Cargill
Wichita, Kansas
02.2016 - 02.2019
- Leveraged data analytics tools to evaluate operational efficiency, identify risks and opportunities, develop actionable insights.
- Assist animal protein facilities with the design and/or revision of programs and procedures related to food safety and quality issues as they relate to microbiology.
- Identified gaps in microbiological and quality parameter data to enhance analysis.
Designed and implemented improved templates, audits, and inspections for data accuracy. - Database management of the Cat 2 Helix-Lab LIMS application.
Education
Ph.D. - Poultry Science
University of Arkansas
Fayetteville, ARM.Sc. - Poultry Science
University of Arkansas
Fayetteville, ARB.S. - Health Sciences
Grand Valley State University
Allendale, MISkills
- Technical support and troubleshooting
- Product demonstration
- In-vitro and in-vivo trial design
- Customer relationship management
- New product evaluations
- Project management
- Analytical thinking
- Customer support
- Product development
Additional Experience
Previous roles include Graduate Research Assistant and Program Technician at University of Arkansas Dept of Poultry Science in Fayetteville AR, Scientist II at Colorado Department of Public Health and Environment in Denver, CO, Microbiologist at Warren Analytical Labs in Greeley CO and Quality Control Technician at Bil-Mar Foods, Inc. in Zeeland, MI.
Industry Skills And Training
- The Counselor Salesperson from Wilson Learning's
- Turkey Health Management School
- Create Value Skills from Corporate Visions
- Microbial Challenge Testing for Foods by International Assoc. for Food Protection
Timeline
Poultry Technical Service Manager
Arm & Hammer Animal Nutrition
10.2019 - Current
Microbiologist
TriStrata Group
03.2019 - 10.2019
Food Safety Analyst
Cargill
02.2016 - 02.2019
Ph.D. - Poultry Science
University of Arkansas
M.Sc. - Poultry Science
University of Arkansas
B.S. - Health Sciences
Grand Valley State University
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