ANNA MARIE LUNNEY
Pompton Lakes
Summary
Dependable and diligent professional recognized for exceptional multitasking abilities, strong organizational skills, and effective time management. Proven experience in facilitating communication within fast-paced business environments, complemented by a solid foundation in planning and problem-solving. Committed to delivering high-quality results while adapting to dynamic challenges and fostering collaborative relationships. Eager to leverage strengths to contribute positively to team objectives and drive organizational success.
Overview
8
8
years of professional experience
Work History
Subrogation Adjuster
Plymouth Rock Assurance
01.2025 - Current
- Managed reimbursement claims by navigating settlement discussions and arbitration to ensure resolution efficiency.
- Coordinated with clients to gather necessary documentation, enhancing accuracy and speed of claim processing.
- Monitored adherence to company guidelines and state regulations to uphold operational integrity.
- Facilitated negotiations with responsible parties to reach mutually beneficial agreements.
- Facilitated communication with attorneys to streamline recovery processes.
Complex Claims Representative
Plymouth Rock Assurance
01.2024 - 01.2025
- Assessed policy documents to verify alignment with coverage requirements.
- Resolved claims involving coverage discrepancies to ensure compliance with policy guidelines.
- Applied comparative negligence principles to inform liability determinations.
- Conducted thorough investigation of claims to validate all information provided.
- Ensured compliance with regulations established by each state.
- Responded to demand in ehub
Adverse Router Temp
Plymouth Rock Assurance
11.2023 - 01.2024
- Oversaw management of incoming demand to ensure efficient workflow.
- Directed demand to appropriate channels for efficient processing.
- Facilitated negotiation of demands and executed timely payment transactions.
- Developed comprehensive case files for incoming demands.
Accelerated Claims Representative/Ops
Plymouth Rock Assurance
11.2022 - 11.2023
- Analyzed evidence and rendered liability decisions to ensure fair resolution of claims.
- Addressed and resolved demands under 2500 to maintain operational effectiveness.
- Took first notice of losses
- Facilitated collaboration within subrogation team to enhance operational efficiency.
- Addressed and resolved customer inquiries to enhance satisfaction.
Manager
Boardwalk Pizza
09.2018 - 10.2023
- Performed marketing and advertising services
- Oversaw the preparation of staff schedules to optimize workforce efficiency. Managed timekeeping records to ensure accuracy and compliance. Facilitated timely payroll submissions for all employees.
- Monitored budgets/payroll records and reviewed financial transactions
- Arranged cash receipts after establishment closes, and making bank deposits
- Inspected serving areas to ensure cleanliness and proper set up
- Addressed and resolved customer complaints related to sales and service issues.
Education
High School -
West Essex Regional High School
North Caldwell, NJ01-2016
Skills
- Liability analysis proficiency
- Claims analysis
- Team leadership
- Effective negotiation techniques
- Analytical problem-solving
- Coverage assessment
- Relationship Management
- Subrogation Recovery
- Settlement Negotiation
Timeline
Subrogation Adjuster
Plymouth Rock Assurance
01.2025 - Current
Complex Claims Representative
Plymouth Rock Assurance
01.2024 - 01.2025
Adverse Router Temp
Plymouth Rock Assurance
11.2023 - 01.2024
Accelerated Claims Representative/Ops
Plymouth Rock Assurance
11.2022 - 11.2023
Manager
Boardwalk Pizza
09.2018 - 10.2023
High School -
West Essex Regional High School