Anna Marie Young
San Francisco,CA
Summary
Learn more about Anna's recent accomplishments in this document!
Anna is a people-oriented leader skilled in managing business operations and objectives with 5+ years of project management experience. Applies a forward-thinking approach to develop cross-department competencies for product, research, design, and cross-functional teams.
Overview
5
5
years of professional experience
Work History
Program Manager, UX Research & Design
BOLD
San Francisco, CA
09.2021 - Current
- Improved roadmap planning techniques by developing quarterly and sprint planning methods, established ux processes with product, and created new roadmap tracking methods within in a project system.
- Built CX operations by implement project planning and improving estimation methods for more than 6 departments.
- Defined design & brand competencies and tools including the conception, pitch, and implementation of Figma across the company.
- Centralized research competencies by building an ongoing operation for a Director and team.
- Scaled CX tracking by building reporting capabilities that predict future projects and requirements.
Co-Founder & Product Officer
JustDecorate.com
San Francisco, CA
02.2021 - Current
- Developed and sells home and art by utilizing specific design techniques and partnering with style-driven brands.
- Created goods by leveraging design tools and builds manufacturing processes.
- Helped others improve decorating decisions by creating engaging content across multiple platforms.
- Established foundational processes for business operations and introduced new methods for project development.
Research Operations
Salesforce
San Francisco, CA
04.2019 - 03.2021
- Scaled ongoing services and resources for customer insights researchers.
- Delivered live and virtual research operations services that drove roadmap competencies.
- Created key trainings and tool implementations to continuously improve operations.
Event Project Management
Contracting
San Francisco Bay Area, CA
04.2018 - 04.2019
- Developed services that served over 100 clients with project support.
- Offered event, project planning, and field marketing expertise.
- Specialized in working for B2B + B2C companies and creative teams.
Education
Bachelor of Science - Business Administration Management, Marketing
San Jose State University, San Jose, CA
Skills
Improves Operations & Program Expansion
Scales Roadmap Competencies & Tracking
Develops Project & Resource Strategies
Creates Research & Design Operations
Volunteer
Manager of Partnerships, PMI Institute 8/19 - 10/20 1 yr 3 mos VP of Education, Salesforce Toastmasters 7/19 - 7/20 1 yr 1 mos
Timeline
Program Manager, UX Research & Design
BOLD
09.2021 - Current
Co-Founder & Product Officer
JustDecorate.com
02.2021 - Current
Research Operations
Salesforce
04.2019 - 03.2021
Event Project Management
Contracting
04.2018 - 04.2019
Bachelor of Science - Business Administration Management, Marketing
San Jose State University, San Jose, CA
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