Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
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ALEXANDRA WAYNE HARPER

San Rafael,CA

Summary

An extremely organized, detail-oriented Sr Technical Program Manager highly regarded for managing complex technical and creative projects that meet demanding time restraints and exceed all expectations. Certified PSM1 with 13+ years of working in program management, production, and operations for industry leaders such as Magic Leap, Meta Reality Labs, Lucasfilm Ltd., Industrial Light & Magic, and World Wrestling Entertainment Inc. Known for generating positive energy and tracking milestones and workstreams to positively impact project operations in fast-paced agile environments. A strong ability to identify process inefficiencies and devising methods for optimization. Recognized for working on creative projects from the initial vision to execution, including gathering requirements and delivering a high-quality product. A proactive innovative thinker with the ability to quickly adapt to new workflows, tools, and pipelines while keeping a level-head. Accustomed to ambiguity and skilled at bridging the gaps between diverse teams.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sr Technical Program Manager, Design, Research, & Product Management

Magic Leap
03.2022 - Current
  • Sr. TPM for User Experience (UX) - User Experience Design (UXD), Visual Design (VisD), User Experience Engineering (UXE), User Research (UXR), content creation, and Product Management teams. Provides leadership and strategic thinking, resulting in the successful execution of projects across diverse teams.
  • Ability to navigate complex challenges and align the team's efforts with organizational goals and milestones. Focused on results-oriented strategies and continual process optimization, enhancing the operational success of creative teams, while contributing to wider company objectives. Improved company-wide and core team processes to increase productivity, efficiency, and collaboration.
  • Directed strategic initiatives as Sr. TPM for User Experience across five disciplines, defining schedule for sprints, platform cut-off dates, and delivering over 40 features across eight releases since 2021.
  • Executed quarterly release planning workshops, saving over 100 hours of work through effective alignment. Scheduled and facilitated over 60 meetings, coordinated teams and events, and developed supporting materials (creating feedback surveys, slide deck templates, overseeing workshop meals, and demos for more than 70 people).
  • Facilitated the development, coordination, and communication of Product, Design, Research, Product Management, and software teams’ short- and long-term strategies after multiple company shifts.
  • Organized critical company-wide engagements to promote collaboration between diverse teams and foster company culture.
  • Redesigned Magic Leap's Jira software and the structure for developmental work, improving efficiency, alignment, and creating a new standardized model for the company.
  • Liaised with Magic Leap partners to ensure seamless collaboration across projects.

Producer

Magic Leap
09.2023 - 09.2024
  • Established Developer Community Engagement Program and Product Video Program within one month to enhance customer and developer engagement.
  • Produced ongoing video content to assist developers and end users in maximizing Magic Leap devices.
  • Formulated cost-effective plan for equipment, studio, and editorial support, achieving savings of over $500,000.
  • Designed product studio to create high-value content with diverse set designs and aesthetics.
  • Developed framework for video request intake throughout production phases to ensure delivery of quality content.
  • Implemented strategy for camera gear distribution, facilitating remote content creation while reducing costs.
  • Enabled ‘plug-and-play’ solution for employees to produce varied content with different on-camera talent.
  • Enhanced overall production efficiency through structured processes for video creation and resource management.

Senior Design Project Manager

Magic Leap
03.2021 - 03.2022
  • Directed Platform Design team as Senior Project Manager, delivering Core OS designs for latest Augmented Reality (AR) platform and headset.
  • Managed collaboration between interaction, visual, prototyping, brand design, product, software, QX, HW, and user research teams to foster innovation.
  • Led complex sprints to achieve aggressive delivery schedules for each product release.
  • Restructured remote global design team by implementing streamlined workflows and introducing new efficiency tools.
  • Contributed to strategic decisions within Design Leadership Team alongside Chief Design Officer and Directors of Brand and Platform Design.
  • Developed processes for sprints, onboarding new hires, managing meeting etiquette, and enhancing team dynamics using Jira and Slack.
  • Coordinated five extensive multi-day workshops nationwide, planning over 40 meeting agendas and facilitating cross-team collaboration.
  • Migrated Platform and Brand teams to Slack and implemented a company-wide design system management tool with successful transition to Jira Cloud.

Program Manager

Meta Reality Labs / Oculus VR
Sausalito, CA
08.2016 - 10.2019
  • Launched innovative programs to improve creative team experiences and streamline AR/VR project workflows.
  • Managed all phases of creative team’s AR/VR projects, showcasing results at seven industry conferences like Facebook’s Conference F8.
  • Established strong partnerships with internal stakeholders and over 50 global teams to maintain project alignment and meet deadlines.
  • Coordinated intricate production workflows by scheduling tasks and tracking milestones across 11+ concurrent projects.
  • Oversaw a team of 10 in producing eight VR experiences, ensuring successful project execution through optimized communication.
  • Handled logistics for motion capture stages and 3DMD Systems, focusing on resource delivery and performance capture needs.
  • Developed comprehensive user research strategies while managing budgets and vendor relationships at Facebook Reality Labs.
  • Organized an impactful AR/VR open house that demonstrated over 50 projects to key stakeholders and more than 700 employees.

Coordinator

Lucasfilm Ltd.
San Francisco, CA
06.2015 - 07.2016
  • Delivered critical production schedules and project plans to support Vice President of Visual Effects.
  • Facilitated comprehensive physical, financial, legal, VFX, and post-production support for Senior Vice President and six executives.
  • Spearheaded key projects to ensure success of Star Wars sequel films.

Production Assistant

Industrial Light & Magic
San Francisco, CA
03.2014 - 06.2015
  • Streamlined workflows for essential projects involving over 900 local artists and 10 international locations.
  • Tracked critical projects, scheduled work, managed assets, and prioritized assignments using spreadsheets.
  • Resolved complex on-site issues and provided technical support for 26 large teams to enhance productivity.
  • Collaborated with 100 global teams on high-profile VFX projects, including Transformers 4 and Warcraft.
  • Managed daily schedules as production assistant, significantly increasing operational efficiency.
  • Delivered over 300 materials weekly to clients under tight deadlines, ensuring timely distribution.
  • Drove project management initiatives to optimize resource allocation across multiple teams.
  • Executed strategic planning to align project goals with client expectations.

Production Assistant

World Wrestling Entertainment Inc.
Stamford, CT
04.2012 - 12.2013
  • Streamlined weekly scheduling system to prioritize projects for over 40-person international production team.
  • Produced weekly television programming within six months, overseeing talent in-studio and voiceover sessions.
  • Coordinated content for live and post-television productions across 150 countries and 55 languages.

Education

Bachelor of Arts - Electronic Media – Video Editing, Film & Production

West Virginia University, College of Creative Arts
Morgantown, WV
01.2011

Skills

Core Competencies
Project Planning Program Development Operations Management UX Management Creative & Cross-Functional Team Leadership Workflow Optimization Scheduling Problem Solving Strategic Collaboration

Tools & Platforms
Jira Confluence Slack Google Workspace Microsoft Office Suite Figma Shotgun Adobe Creative Cloud (Photoshop, Premiere Pro, Acrobat Pro, Lightroom)

Technical Expertise
Motion Capture Systems (Vicon, OptiTrack) AR/VR Platforms Operating Systems (Mac, PC, Linux)

Certification

Scrum.org, Professional Scrum Master 1 Certification (PSM1) | JAN 2021

Timeline

Producer

Magic Leap
09.2023 - 09.2024

Sr Technical Program Manager, Design, Research, & Product Management

Magic Leap
03.2022 - Current

Senior Design Project Manager

Magic Leap
03.2021 - 03.2022

Program Manager

Meta Reality Labs / Oculus VR
08.2016 - 10.2019

Coordinator

Lucasfilm Ltd.
06.2015 - 07.2016

Production Assistant

Industrial Light & Magic
03.2014 - 06.2015

Production Assistant

World Wrestling Entertainment Inc.
04.2012 - 12.2013

Bachelor of Arts - Electronic Media – Video Editing, Film & Production

West Virginia University, College of Creative Arts

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ALEXANDRA WAYNE HARPER