Tara Detweiler

Leander

Summary

Dynamic Technical Program Manager with over 20 years of experience leading high-impact initiatives in fast-paced retail and corporate environments. Proven track record of managing $20M+ budgets, driving alignment for portfolios of 500+ associates, and overseeing technology for 2,000+ retail stores. Expert in bridging the gap between technical design and business value through robust communication strategies and visual roadmaps.

Experienced with coordinating and executing comprehensive technical programs. Utilizes strategic planning and risk management to ensure project success. Strong understanding of stakeholder communication and team leadership.

Overview

years of professional experience

Work History

Technical Program Manager / Product Manager

HOME DEPOT

10.2019 - Current

Achieved successful program management through effective coordination of field operations. Drove team performance to meet project deadlines and objectives. Enhanced operational processes to improve overall project delivery.
Led scrum ceremonies, including sprint planning, backlog grooming, and daily stand-ups, to drive team collaboration. Proactively addressed technical and operational challenges to enhance delivery efficiency.
Achieved improved operational alignment through the implementation of a cohesive communication strategy for a national program of 200+ associates supporting technology across 2000+ retail stores. Enhanced team collaboration and goal clarity.
Engaged with UX designers, content creators, and business stakeholders to align customer needs with strategic product roadmaps.
Managed financial forecasting and resource allocation for $20M infrastructure portfolio to optimize operational efficiency.
Enhanced store associates' product knowledge and sales performance through effective platform management. Achieved seamless upgrades and feature enhancements by managing the full lifecycle. Ensured successful user acceptance testing, resulting in improved platform efficiency.
Planning & Budgeting: Led end-to-end resource planning, demand forecasting, and budgetary oversight for the program, managing a $20M infrastructure portfolio.
Systems Administration: Primary administrator for ServiceNow access; enabled field capabilities for managing store incidents, work orders, and vendor service call tickets.
Product Management: HR Learning Systems
Revenue Driver: Product Manager for HR learning platforms designed to enhance product knowledge for store associates, directly impacting sales growth and relationship building.
Agile Execution: Managed the full product lifecycle, including sprint planning, backlog grooming, platform upgrades, and the rollout of new feature enhancements.
Executive Visibility: Created strategic product roadmaps to provide visual alignment and progress tracking for stakeholders and senior leadership.

Engagement Manager / Technical Lead

KFORCE

07.2017 - 07.2019

Portfolio Management: Managed complex accounts for Fortune 500 companies, guiding the full lifecycle of infrastructure refresh projects from image upload to deployment.
Technical Liaison: Acted as the lead technical point of contact, coordinating between municipal entities and internal teams to resolve supply chain and imaging bottlenecks.

Project Manager / Incident Manager / Business Analyst

STATE FARM

10.2011 - 12.2013

Project Leadership: Managed project tasks and workload for the development team, ensuring technical milestones were met within defined timelines.
Financial Oversight: Accountable for budget management and resource allocation for development initiatives.
Incident Management: Directed service restoration for critical telephony infrastructure, effectively minimizing business downtime across national claim centers.
Governance: Defined severity levels and communication protocols to ensure rapid resolution of technical requests and clear reporting to stakeholders.

Education

No Degree -

Illinois Central College

East Peoria, IL

5 1996

Skills

Technical Proficiencies: ServiceNow, JIRA, Smartsheet, UI/UX Design Strategy, Incident Management, Change Management, Budgeting & Forecasting, Mobile Development
Agile Leadership: Roadmap Development, Sprint Management, Backlog Grooming, Continuous Improvement, Resource Allocation
Core Strengths: Strategic Planning, Stakeholder Management, Critical Thinking, Interpersonal Leadership, Cross-Functional Collaboration
Presentation and facilitation
Customer focused
Work process optimization
Building technical teams
Conflict mediation
Creating procedures
Program implementation

Gathering requirements
Project leadership
Information technology
Training curriculum generation
Business relationship management
Training materials
Feedback loop development
Process development
Agile methodologies

Websites

LinkedIn Profilehttps://www.linkedin.com/in/tara-detweiler-48541383/

Timeline