ANNA ADAIR
Monticello,AR
Summary
Developed leadership and team management skills in fast-paced customer service environment, facilitating smooth operations and high team morale. Excel in problem-solving and effective communication, ensuring tasks are completed efficiently and customer satisfaction remains high. Seeking to transition these comprehensive skills into new field, bringing fresh perspective and dedication to any role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clerical Assistant
WELCH NISSAN
02.2021 - 12.2021
- Cheerfully answer and transfer phone calls on the switchboard.
- File paperwork dated back to 2005.
- Collaborated with other clerical staff on special projects, improving overall office performance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Use a credit card machine and cash register when customers make payments.
- Ensured accuracy in data entry tasks.
Cashier
Supervalu
01.2022 - 09.2022
- Check out customers
- Scan groceries and memorize produce item numbers
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Keep a clean area and clean bathrooms and breakroom
- Stock shelves occasionally
- Bag and carry-out groceries occasionally
Cashier
PIGGLY WIGGLY
12.2022 - 03.2023
- Greet and check out each customers.
- Scan groceries and memorize produce item numbers.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Handled cash with high accuracy and took care to check bills for fraud.
Crew Member Team Leader
The GOAT/The Rink
04.2023 - 02.2025
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers/cooks with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Learned duties for all positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting.
- Scheduling and overseeing birthday parties and/or events.
Education
Associate of Applied Science - Biology
University of Arkansas, Monticello
Monticello, AR05-2025
Skills
- Microsoft Word Certified
- Effective Communication
- Customer Service
- Effective Leadership Skills
- Accurate Data Entry
- Telephone Switchboard Operation
- Efficient Document Organization
- Strong Work Ethic
- Strong Organizational Skills
- Collaborative Teamwork
- Cash handling and management
Additional Experience
I've babysat lots of children ranging all ages for about 7 years now., Mrs. Feefee's Giveaway, 2019, Multiple peewee cheerleading camps, Concession stand and ticket booth for football games
Activities
- Cheerleading, 6 yrs
- FBLA, 4 yrs
- Beta, 4 yrs
- Spanish, 4 yrs
Certification
- Microsoft Office Specialist (MOS) Certification
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Crew Member Team Leader
The GOAT/The Rink
04.2023 - 02.2025
Cashier
PIGGLY WIGGLY
12.2022 - 03.2023
Cashier
Supervalu
01.2022 - 09.2022
Clerical Assistant
WELCH NISSAN
02.2021 - 12.2021
- Microsoft Office Specialist (MOS) Certification
Associate of Applied Science - Biology
University of Arkansas, Monticello
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