Anna Adkins

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Contributed to a positive work environment by fostering open communication among colleagues.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Expedited document processing with accurate data entry and timely filing.

• Carried food in insulated bags to maintain hot or cold temperature
• Navigated urban and rural delivery routes and delivered food items at or before quoted times
• Collected tips from customers through hands-free electronic methods
• Prepared pizzas according to customer specifications
• Managed inventory levels of food items used for pizzas ensuring adequate stock at all times
• Maintained accurate records of deliveries made throughout shift on log sheet
• Used provided business vehicles to deliver food orders to customers in local area
• Recorded weekly hours and mileage for accurate payment
• Picked up meals from local restaurants and dropped off at residential and business customer locations
• Documented time of delivery to record completion of order
• Maintained clean traffic record and kept vehicle clean and in top operating condition
• Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers.

• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
• Wet and spot mopped to clean floors and other surfaces in public corridors
• Kept building interiors appealing with routine deep cleaning of high-traffic areas
• Vacuumed floors and dusted furniture to maintain organized, professional appearance
• Operated industrial cleaning equipment to quickly complete custodial tasks
• Moved equipment and furniture to thoroughly clean space
• Discarded cardboard boxes and trash in compactors and balers
• Checked and stocked inventory throughout facility to meet expected demands
• Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries
• Set up and removed furniture, equipment and supplies required for meetings and special events
• Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions
• Notified building managers about needed repairs to maintain public safety
• Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.

I am currently pursuing a Bachelor of Arts in Human Services with a focus on becoming a trauma and substance abuse counselor. My coursework includes training in trauma-informed care, substance abuse counseling, and advocacy for victims of trauma.