Anna Aguilar
Aurora,Nebraska
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
Work History
Dental Receptionist
Reichardt Dental
10.2025 - Current
- Managed patient scheduling and coordinated appointments with dental providers.
- Assisted patients in completing forms and verifying insurance information.
- Handled incoming calls, addressing inquiries and providing information on services.
- Facilitated communication between patients and dental staff to ensure seamless care.
Administrative Assistant
Davita, Inc & American Renal Associates
12.2020 - 03.2023
- Monitored inventory levels and ordered supplies to maintain optimal operational efficiency.
- Supervised patient care staff for appropriate techniques and adherence to facility policy and procedures.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Patient Care Technician
Davita, Inc & American Renal Associates
11.2017 - 03.2023
- Administered patient care, including vital sign monitoring and assistance with daily activities.
- Collaborated with healthcare team to ensure seamless patient treatment and support.
- Educated patients on dialysis procedures and self-care techniques for improved health outcomes.
- Implemented infection control protocols, maintaining a safe environment for patients and staff.
Direct Support Professional
Integrated Life Choices
05.2011 - 11.2017
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Advocated for client rights, ensuring access to necessary resources and services within the community.
Education
Human Resources
Southeast Community College
Lincoln, NE05-2027
Skills
- HR policies and procedures
- Training and mentoring
- Employee relations
- Customer relations
- Diversity and inclusion
- Background checks
- Candidate sourcing
- Grievance handling and redressal
- Decision-making
- Health and safety compliance
- Budgeting and cost control
- Time tracking and payroll administration
- Equipment inspection
Timeline
Dental Receptionist
Reichardt Dental
10.2025 - Current
Administrative Assistant
Davita, Inc & American Renal Associates
12.2020 - 03.2023
Patient Care Technician
Davita, Inc & American Renal Associates
11.2017 - 03.2023
Direct Support Professional
Integrated Life Choices
05.2011 - 11.2017
Human Resources
Southeast Community College