Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anna Akimov

Anna Akimov

Harrisburg,United States

Summary

Versatile professional with experience in real estate, in-home technology support, animal care, food industry and therapeutic horse riding. Skilled in client service, problem-solving, and hands-on support across diverse industries.

Overview

1
1
year of professional experience

Work History

REALTOR®

Keller Williams Harrisburg - East
Harrisburg, PA
06.2024 - Current
  • Created professional sales presentations to effectively communicate product quality and market comparisons.
  • Answered inquiries from potential buyers regarding features of property listings.
  • Accompanied buyers during property inspections.
  • Provide fiduciary responsibility to clients.
  • Guide in purchase and selling of real estate
  • Provide paperwork necessary in transaction of real estate
  • Advised clients on market conditions, pricing and legal requirements for property transactions.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
  • Provided guidance and support throughout the entire purchasing process from initial search through closing.
  • Maintained accurate records of all transactions from start to finish using specialized software programs.
  • Attended industry events such as conferences or seminars related to real estate topics.
  • Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
  • Advances the community and customer experience through online and traditional marketing
  • Streamlines company materials and campaigns to ensure a consistent and concise message
  • Responsible for the effective and professional handling of all customer interactions via outgoing sales call to offer products at regular and special prices to increase sales volume
  • Develops, implements, and tracks marketing programs such as email, social media, or digital campaigns, and events
  • Involves expanding the channel partner base and coordinating with them regularly for sales.
  • Markets presentations and product demonstrations, as well as negotiating contracts with potential clients.
  • Manages website design, content, SEO development and tracking analytics to ensure all content is up to date and relevant
  • Updates knowledge of sales related legal documentation and property management, as well as updating and managing social media profiles

In-home Expert

Asurion
09.2023 - Current
  • Leveraged comprehensive training from Asurion to excel as an In-Home Expert, specializing in delivering top-notch customer service through the seamless replacement of mobile devices, encompassing activation and meticulous data transfer
  • Demonstrated expertise in conducting in-home consultations, addressing customer needs effectively and providing valuable insights on mobile devices, ensuring an informed decision-making process for clients
  • Proactively handled customer queries, offering proficient assistance in mobile device-related concerns, and troubleshooting issues during the setup of new devices, guaranteeing a smooth and trouble-free user experience
  • Facilitated a positive customer journey by ensuring complete satisfaction with their new mobile devices, emphasizing a customer-centric approach in every interaction
  • Established a reputation for excellence in problem-solving, addressing any challenges that arose during the activation and setup of replacement devices, contributing to a high level of customer satisfaction
  • Maintained a strong commitment to continuous improvement by staying abreast of the latest mobile technology trends, further enhancing the ability to provide informed and relevant assistance to customers.
  • Data entry for customers and troubleshooting for Passwords and sign in credentials with cell phone technology as well as home technology.
  • Establishing security measures for in-home technology.
  • Troubleshooting problems associated with home technology, security issues, as well as connection issues.

Education

Real Estate -

Commonwealth of PA Real Estate Certification
Harrisburg, PA
06-2024

GED -

Commonwealth of PA Department of Education
Secondary Degree School Diploma
03-2022

Skills

  • Customer Service
  • Logistics
  • Problem-solving
  • Safety Compliance
  • Team Collaboration
  • Emergency Coordination
  • Analytical and Critical Thinking
  • Team Building
  • Adaptive Support
  • Communication
  • Purchase agreement management
  • Property research
  • Social media marketing
  • Database management
  • Sales development
  • Marketing management
  • Leads generation
  • Business development
  • Networking and prospecting
  • Client relations

Languages

English - written and spoken: fluent

Russian- written and spoken: fluent

Timeline

REALTOR®

Keller Williams Harrisburg - East
06.2024 - Current

In-home Expert

Asurion
09.2023 - Current

Real Estate -

Commonwealth of PA Real Estate Certification

GED -

Commonwealth of PA Department of Education

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Anna Akimov