Anna Baughman
Norman,OK
Summary
Hardworking Scheduling and Staffing Admin, excelling in staffing coordination and employee training. Proven track record in talent acquisition and payroll administration, fostering strong employee relations. Trilingual in English, Ukrainian, and Russian, I leverage critical thinking and attention to detail to enhance organizational effectiveness and drive team success. I have extensive experience in customer relationship management, conflict resolution and document control.
Overview
10
10
years of professional experience
Work History
Scheduling Staffing Admin - District Trainer
Lowe's
Norman, OK
08.2021 - Current
- Hired employees and processed hiring-related paperwork.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Maintained employee records and ensured compliance with company policies and regulations.
- Collaborated with hiring managers to identify staffing needs and develop strategies.
- Facilitated new hire orientation sessions to introduce employees to company culture and procedures.
- Provided support in resolving employee inquiries related to benefits and payroll processes.
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Coordinated staffing schedules to ensure adequate coverage across all departments.
- Assisted in the recruiting and hiring process by sourcing and screening applicants.
- Scheduled interviews between hiring managers and prospective employees.
- Facilitated procedures surrounding employee terminations and transfers.
- Provided support during new employee interviews and orientations.
- Conducted drug testing on new candidates.
- Prepared reports on staffing metrics and training needs for the company.
- Processed payroll.
- Trained and supported new scheduling staffing admins in the district .
Head Cashier
Lowe's
Norman, OK
11.2015 - 08.2021
- Supervised cashiers to ensure efficient and accurate transactions.
- Trained new staff on cash handling procedures and customer service skills.
- Developed training plans for new cashiers; provided on-the-job training and coaching to improve performance.
- Collaborated with store management team to develop strategies for increasing customer satisfaction ratings.
- Delegated work to staff, setting priorities and goals.
- Monitored cash registers for discrepancies and compliance with policies.
- Created schedules to optimize staffing during peak hours and events.
- Resolved customer complaints with professionalism and effective communication.
- Collaborated with management to implement new procedures for efficiency.
- Conducted audits of cash drawers to maintain financial integrity.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
Education
Bachelor of Science - Legal Studies
Kyiv National Linguistic University
Kyiv, Ukraine06-2013
International Exchange Program - Legal Studies
East Central University
Ada, OK12-2011
High School Diploma -
Lyceum of Finance And Law
Kyiv, Ukraine 06-2009
Skills
- Staffing coordination
- Payroll administration
- Onboarding processes
- Documentation and recordkeeping
- Trilingual English, Ukrainian and Russian
- Talent acquisition
- Candidate sourcing
- Employee relations
- HR policies and procedures
- Applicant tracking systems
- Employee training
- Critical thinking
- Task prioritization
- Attention to detail
- Goal setting
Timeline
Scheduling Staffing Admin - District Trainer
Lowe's
08.2021 - Current
Head Cashier
Lowe's
11.2015 - 08.2021
Bachelor of Science - Legal Studies
Kyiv National Linguistic University
International Exchange Program - Legal Studies
East Central University
High School Diploma -
Lyceum of Finance And Law
Similar Profiles
NATHAN MUAMBANATHAN MUAMBA
Department Manager at Lowe'sDepartment Manager at Lowe's
Peter LeccesePeter Leccese
Sales Associate at Lowe'sSales Associate at Lowe's
Katelyn KorbeKatelyn Korbe
Cashier at Lowe'sCashier at Lowe's
Jamal HaywoodJamal Haywood
Loaders/Stockers at Lowe'sLoaders/Stockers at Lowe's
Gracey LewisGracey Lewis
Circulation Desk Assistant at University of Oklahoma Law LibraryCirculation Desk Assistant at University of Oklahoma Law Library