ANNA BECKER
New York
Summary
Dynamic and creative bilingual professional with a proven track record in client experience, human resources, and cultivating long-term, high-value relationships across diverse stakeholder groups
Overview
9
9
years of professional experience
Work History
Human Resources Coordinator/Client Concierge
Ann Arbor Holistic Health
Ann Arbor
06.2024 - Current
- Foster and sustain strong client relationships in a scaling startup, acting as a liaison between clients and internal teams to ensure alignment of client expectations with service delivery
- Develop and track employee performance, conduct check-in meetings, and provide ongoing feedback and action steps for team development
- Manage hiring, onboarding, off-boarding, ensuring smooth operations and compliance with company policies
- Lead a welcoming and efficient onboarding process for new hires
New Client Coordinator/Physician Liaison
LifeSpan Medicine
Santa Monica
09.2016 - 06.2024
- Planned and executed numerous marketing campaigns targeting current and new market segments
- Designed, delivered and evaluated bespoke health consultations to ensure each client received exemplary treatment
- Collaborated with cross functional partners to coordinate all aspects of client care
- Created a seamless transition for all new VIP clients into the private concierge practice
Education
Bachelor - Music
University of Miami
Miami, FL05-2006
Skills
- Fluent in German
- Employee onboarding and training
- Performance management
- Policy development
- Client relationship management
- Human resources compliance
Accomplishments
• Exceeded client acquisition goals by 15% annually for 4 consecutive years.
• Trained over 100 employees, improving productivity by 22%
• Reduced onboarding time by 20% by streamlining processes.
• Trained over 100 employees, improving productivity by 22%
• Reduced onboarding time by 20% by streamlining processes.
Languages
- English, Native
- German, Proficient
Timeline
Human Resources Coordinator/Client Concierge
Ann Arbor Holistic Health
06.2024 - Current
New Client Coordinator/Physician Liaison
LifeSpan Medicine
09.2016 - 06.2024
Bachelor - Music
University of Miami