Anna Concannon, RDA

• Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
• Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
• Organized supply purchases, equipment upgrades and operating expenses.
• Developed promotional programs to attract new patients.
• Coordinated execution and improvement of daily dental office practices.
• Maintained and evaluated clinic budgets, general ledger and billing systems.
• Hired, trained and monitored new office employees and took corrective action when necessary.
• Created dental office policies and procedures, provided staff members with copies and oversaw rule enforcement to meet office guidelines and health and safety laws.

I am the only orthodontic assistant at my current office. I place all brackets and wires as well as the removal of all brackets and wires. Under direct supervision I am allow to place final bracket placement and bend archwires for detailing. I treatment plan and give ideas to the Doctor for patients treatment. I sale dental procedures as well as orthodontic treatment. I handle and order my own inventory, keep track of finances, and run my own schedule. I have created and implemented post op instructions dealing with aligners and retainers. Kept track of all pre and post op orthodontic photos for marketing. Keep in touch with patients about their treatment. Contacts and set up accounts with orthodontic reps. I work with hygienists to successfully maintain oral health during treatment. I work side by side with the dentist to verbally consult with patients about orthodontic treatment and answer any questions. I present finances with patients, go over consents, and set up payment plans.

Educate patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums. Recommend products and devices for patients' home care. Educate patients about proper oral hygiene and prevention of dental diseases. Teach staff about latest dental research and techniques. Properly remove orthodontic bands, brackets and cement. Changing of wires. Placing brackets and orthodontic appliances. Make retainers for patients. Assisting the orthodontist in procedures. Sales of braces and dental equipment.

Preparing students to become an Arkansas Registered Dental Assistant with literature and hands on training. Coaching and teaching students on how to preform all duties preformed by a dental assistant. Sharing personal experiences and knowledge on what to expect as an assistant.

Assisted in orthodontic procedures, removed brackets, bands, and ortho appliances, removed orthodontic glue using high and slow speed, took impressions for orthodontics appliances, poured gypsum into impressions, assisted with starting patients with Invisalign, delivered and gave instructions on current and future Invisalign trays, and uploaded and updated Invisalign web site. Knowledgeable with ortho trac software and Itero equipment.

Prepped patients for dental procedures, monitored of sedations, took vitals, assisted the doctor in passing of instruments, took x-rays, administered nitrous oxide, prophylaxis of primaries and permeant teeth, assisted the doctor in a hospital setting under general anesthesia for full mouth dental rehabilitation, charted and updated patients charts using Mac book practice, placed sealants under supervision by doctor, and discussed of pre-op and post-op instructions of dental procedures, sedation medicine, and general anesthesia. Helped in assisting with adverting the business such as being the spokesperson for a radio advertisement.

Greeted and prepared patients for dental examinations, placed and removed wires, removed brackets and prepped teeth for bonding of brackets, fit bands and crowns for impressions of orthodontic appliances, seated orthodontic appliances, updating patient charts using cloud 9 and dolphin computer software, sterilization of instruments, discussed finances, stocking and ordering dental supplies, and performing dentomandibular rehabilitation therapy.