Anna Binder
Liberty Hill,TX
Summary
I am interested in a full time position in the Optical or Front End. But I do consider myself an Adaptable professional with a versatile background in customer-facing support, merchandising, and administrative tasks. Known for strong communication and attention to detail, with experience handling records, coordinating appointments, and managing inventory. Focused on improving customer satisfaction and supporting smooth daily operations.
Overview
6
6
years of professional experience
Work History
Front End Assistant
Costco
Liberty Hill, Texas
02.2026 - Current
- Assisted members with product selection and purchase decisions.
- Greeted members to provide immediate assistance and enhance their shopping experience, and provided assistance with inquiries.
- Assisted members in locating specific products, answered questions, and provided product advice.
- Built strong relationships with members through excellent member service practices.
- Personalized service for each member to enhance satisfaction and build loyal relationships.
- Directed members to registers, returns desk, and service areas.
- Maintained clean front end areas, lanes, and checkout stations.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
- Monitored adherence to company policies and safety standards.
- Organized inventory according to product type and size.
- Communicated with supervisors about line flow and member needs.
- Supported cashiers with packing orders and organizing items.
- Verified customer age to ensure adherence to legal requirements for restricted items. requirement for alcohol or tobacco purchases.
Optical Assistant
MyEyeDr
Apex, North Carolina
10.2020 - 02.2021
- Greeted MyEyeDr patients and prepared them for optical visits.
- Assisted customers with frame selection and lens options.
- Completed pretesting using optical equipment and office procedures.
- Educated patients on proper care and handling of eyewear products.
- Assisted with frame selection, lens measurements, and repairs of optical products.
- Inspected finished eyeglasses for accuracy before releasing them to customers.
- Maintained clean optical displays and organized eyewear inventory.
- Maintained current knowledge of industry trends to provide informed recommendations to clients. with industry trends in order to provide informed advice to clients.
- Scheduled appointments and managed daily front desk communications.
- Consulted with customers about insurance coverage options for eyewear purchases.
- Verified vision insurance and collected patient information accurately.
- Obtained accurate patient histories through detailed interviews and documented information in EHR.
- Improved fit of patients' glasses and completed basic repairs covered by office warranty.
- Demonstrated how to properly insert and remove contact lenses.
- Maintained clean, organized and well-stocked examination rooms by resetting spaces between appointments.
- Organized patient records according to established procedures.
- Processed payments from customers using a Point Of Sale system.
- Performed administrative duties such as data entry and filing paperwork.
- Monitored stock levels of optical supplies for reordering purposes.
- Troubleshoot technical issues related to optical instruments or devices.
- Supported contact lens ordering and pickup coordination.
- Ordered new frames, lenses, and contact lenses when needed.
- Conducted vision screenings using specialized equipment.
- Entered patient records into the MyEyeDr system and charts.
- Cleaned and sterilized work surfaces before beginning each job.
- Collaborated with optometrists to ensure accurate prescription orders were placed.
- Maintained health regulations regarding sanitation standards in the workplace.
- Scheduled appointments for eye exams with optometrists.
- Maintained an organized inventory of frames and lenses on hand.
- Assisted in fitting frames that were selected by customers while providing feedback on style choices.
Education
Cosmetology License - Cosmetology
San Jacinto College
Pasadena, TX06-1984
Skills
- POS transactions
- Payment processing
- Checkout assistance
- Inventory management
- Customer service
- Customer inquiries
- Customer engagement
- Merchandise display
- Record management
- Attention to detail
- Effective communication
- Team collaboration
- Customer focus
Timeline
Front End Assistant
Costco
02.2026 - Current
Optical Assistant
MyEyeDr
10.2020 - 02.2021
Cosmetology License - Cosmetology
San Jacinto College