William Shirley
Marble Slab Creamery
Murfreesboro,TN
8
years of professional experience
College graduate of Middle Tennessee State University and shift manager at Marble Slab Creamery since 2019. I have been the lead shift manager since June 2022 and during my time I have learned skills primarily in customer service, food preparation, and leadership. I am a very loyal employee who is ready to transfer my skills to your business.
Work History
Front End Assistant
2 Years 11 Months- Assisted members in locating products and answering inquiries to enhance shopping experience.
- Collaborated with management to streamline checkout procedures, reducing wait times for members.
- Un-packed and then re-packed members' shopping carts.
Shift Lead Manager
7 Years 7 Months- Maintained knowledge of store products and services to make recommendations to customers.
- Taught newly hired team members and shift managers business policies and procedures.
- Created staff teams and delegated work tasks to increase productivity.
- Handled cash from register, safe, and delivered deposits to the bank.
- Prepared food and provided customer service.
- Made sure the store was properly cleaned and inventory was organized.
Education
Bachelor of Science (B.S.) - History
Skills
Opening And Closing Procedures
Cash Handling
POS Transactions
Directing Team Members
Inventory Control
Cash Drawer Balancing
Stock Organization
Operational Procedures
Timeline
Front End Assistant
Costco
09.2023 - CurrentRead More
Shift Lead Manager
Marble Slab Creamery
01.2019 - CurrentRead More
Middle Tennessee State University
Bachelor of Science (B.S.) from History
Read More