Anna Brehmer
Lincoln Park,MI
Summary
Mature individual with over two decades of customer service experience. Formerly an EVS Shift Lead at Henry Ford Health System with a strong focus on customer service and team motivation. Successfully managed housekeeping operations, enhancing staff performance and ensuring high standards of cleanliness. Skilled in employee training and daily reporting, contributing to improved operational efficiency and guest satisfaction.
Overview
21
21
years of professional experience
Work History
EVS Shift Lead
Henry Ford Health System
Wyandotte Hospital
02.2005 - 07.2026
Managing bed cleaning assignments and other housekeeping duties of 8-16 front line staff per shift. Generating a nightly shift report to include bed counts and audit results for senior staff and managers.
Education
High School Diploma -
Woodhaven High School
Woodhaven MichiganSkills
Customer service focus
Employee training
Guest service
Team motivation
Staff supervision
Work delegation
Daily reporting
Timeline
EVS Shift Lead
Henry Ford Health System
02.2005 - 07.2026
High School Diploma -
Woodhaven High School