Conducted market research to identify new business opportunities and stay ahead of industry trends.
Maximized revenue potential with upselling tactics tailored to individual client needs.
Negotiated and closed lucrative contracts, securing long-term business commitments from clients.
Continuously updated professional knowledge through industry training programs, webinars, workshops, staying current on market trends and new product offerings.
Client Relationship Manager
Banyan
05.2019 - 05.2022
Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
Developed strong rapport with clients through consistent follow-up and attention to detail.
Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
Data Researcher
Moodbeli
10.2013 - 04.2018
Developed custom data visualization tools, enabling stakeholders to easily interpret complex information and make informed decisions.
Increased data accuracy by implementing rigorous quality control processes and cross-checking methodologies.
Applied machine learning algorithms to automate routine analytical tasks, increasing overall team capacity for higher-priority projects.
Utilized advanced statistical techniques for hypothesis testing, uncovering significant patterns hidden within large datasets.
Account Executive
Watt Pr
03.2010 - 03.2014
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.