Anna Campos
New York,NY
Summary
Detail-oriented administrative professional with over a decade of experience in healthcare/medical settings, poised to transition into a Financial Operations Analyst role. Recognized for the ability to excel in a collaborative team environment and adapt to new technologies while consistently exceeding expectations. Adept at managing teams and projects to support quality patient care outcomes.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Developed skills in fast-paced, results-driven environment focusing on revenue optimization and strategic planning. Effective at analyzing data trends and implementing strategies to enhance profitability. Looking to transition into new field, bringing expertise in financial analysis and strategic decision-making.
Overview
23
23
years of professional experience
Work History
Carrier Revenue Operations Manager
Progyny Inc.
09.2020 - Current
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Provided exceptional customer service through effective communication with clients at every stage of the process.
- Optimized routing schedules to minimize transit times while reducing fuel consumption.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Assisted in the development of policies and procedures to improve overall operations quality.
- Led training sessions for new employees, fostering a positive work environment and strong teamwork.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Developed strategic plans for day-to-day financial operations.
- Created financial dashboards to provide insights into key performance indicators.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
Billing Coordinator / Prior Authorization Supervisor
Mount Sinai Genomics, Inc. – Sema4
01.2018 - Current
- Efficiently supported healthcare providers' billing needs, collaborating with patients, insurance companies, and staff to ensure timely payments
- Expertly verified patients' insurance effective dates and coverage termination
- Proficiently assigned codes to physician diagnoses and procedures
- Managed the retrieval and posting of Electronic Remittance Advice (ERA's)
- Responsively addressed inquiries via phone calls and emails regarding medical billing activities and issues
- Accomplishments:
- Spearheaded the highest number of successful appeals on insurance denials and identified crucial transaction errors in work queues
- Played a pivotal role in a team that exceeded a $1 million goal in appeal reimbursement
- Designed and executed staff training on an expedited method for obtaining authorizations
Medical Office Supervisor / Medical Secretary / Billing Assistant
Asher Kornbluth, MD
01.2002 - 01.2018
- Progressed from Billing Assistant to Secretary to Office Supervisor, ultimately overseeing12 staff members
- Provided comprehensive training and constructive feedback to staff to elevate the delivery of patient services
- Skillfully coordinated scheduling, tracked expenses, amended dictations, and audited timesheets for payroll
- Managed patient scheduling, pre-certifications, and prescription requests in adherence to authorization and approval processes
- Effectively troubleshooted office equipment and IT issues
- Meticulously maintained office supply inventory and managed replenishment
- Accurately applied co-pay and insurance payments to patient accounts
- Accomplishments:
- Introduced an efficient tracking system to record medications sent to patients or pharmacies
- Maintained100% up-to-date DEA credentials
Education
Diploma - Business Administration
Lehman High School
New York, NYSkills
- ICD-10 / CPT Coding
- HIPAA / OSHA Guidelines
- MS Office (Word, Excel)
- Microsoft Excel proficiency
- Financial forecasting
- Medical Billing & Payments
- Team building leadership
- Team management
- Financial analysis and reporting
- Data analysis
- KPI tracking
- Operations management
- Delegation
- Process improvements
- Performance evaluations
- Data management
Accomplishments
- Promoted to [Job Title] after [Number] years with the company.
- Earned the “[Award Name]” Award in [Year] for [Accomplishment].
- Supervised team of [Number] staff members.
Timeline
Carrier Revenue Operations Manager
Progyny Inc.
09.2020 - Current
Billing Coordinator / Prior Authorization Supervisor
Mount Sinai Genomics, Inc. – Sema4
01.2018 - Current
Medical Office Supervisor / Medical Secretary / Billing Assistant
Asher Kornbluth, MD
01.2002 - 01.2018
Diploma - Business Administration
Lehman High School
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