Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anna Carannante

Royersford,Pennsylvania

Summary

Professional banking expert with strong analytical skills and deep understanding of financial services, risk management, and customer relations. Adept at team collaboration and consistently achieving high-impact results. Reliable and adaptable to changing needs, with expertise in financial analysis, loan processing, and regulatory compliance. Recognized for strong communication abilities and problem-solving skills.

Overview

27
27
years of professional experience

Work History

Banker

Citizens Bank
01.2022 - Current
  • Providing excellent customer service to every customer that walks in branch
  • Strong analytical thinking in place while advising customers on clear financial options to help achieve their retirement goals
  • Sold products in lending including, home and business lines of credits and student loans
  • Recommending and explaining banking services to customers such as deposit accounts
  • Following all legal guidelines to ensure all business is conducted in accordance to all local and federal banking laws
  • Maintained quarterly sales goals
  • Lead team of tellers & bankers in day-to-day operations at branch while hiring process of new manager was under way
  • Collaborated with team members in preparation for marketing strategies
  • Consistently training to optimize performance every quarter

Bank Teller

Citizens Bank
11.2020 - 01.2022
  • Lead self and supported fellow colleagues to drive and adapt change
  • Promoted calm and clarity during stressful situations
  • Conducted daily banking transactions for customers ranging from deposits, withdrawals, issuing of official checks, and all banking needs
  • Handled cash amounts exceeding $100,000
  • Referred Customers to a team of financial experts to help increase their rate of return on personal funds
  • Promoted to Banker in January 2022 for going above and beyond for banking clients

General Manager

Bella Napoli Restaurant
05.2004 - 04.2018
  • Increased revenue streams by reducing costs, managing schedules and contract negotiations
  • Managed staff duties and responsibilities
  • Interacted with customers
  • Managed payroll
  • Regulated staff hours

Head Wait Staff Manager

Bella Napoli Restaurant
01.2002 - 05.2004
  • Managed wait staff schedules and responsibilities
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless restaurant operations
  • Led review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company and business volume skyrocketed

Administrative Assistant

American Wind Energy Association Awea
08.1998 - 02.2002
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
  • Distributed renewable energy educational materials to schools nationwide
  • Organized annual conferences

Education

Bachelor of Science - Criminology

University of Maryland Global Campus
Hyattsville, MD
05-2025

Skills

  • Customer engagement
  • Cash management
  • Innovative problem-solving
  • Effective cash flow oversight
  • Product marketing
  • Expertise in cross-selling strategies
  • Comprehensive goal management
  • Retail banking expertise
  • Fostering collaborative partnerships
  • Data-driven decision making
  • Client training
  • Coaching development programs

Languages

Italian
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working

Timeline

Banker

Citizens Bank
01.2022 - Current

Bank Teller

Citizens Bank
11.2020 - 01.2022

General Manager

Bella Napoli Restaurant
05.2004 - 04.2018

Head Wait Staff Manager

Bella Napoli Restaurant
01.2002 - 05.2004

Administrative Assistant

American Wind Energy Association Awea
08.1998 - 02.2002

Bachelor of Science - Criminology

University of Maryland Global Campus

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