Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Anna Carbajal

Pocatello,ID

Summary

Highly organized and efficient, with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

3
3
years of professional experience

Work History

Receptionist and Accounts Receivable

Cole Chevrolet Inc.
Pocatello, Idaho
03.2023 - 09.2025

Reception

  • Greeted customers warmly and directed them to appropriate services.
  • Maintained organized reception area and ensured cleanliness.
  • Processed customer transactions using point-of-sale systems accurately.
  • Handled confidential paperwork and maintained customer records securely.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Accounts Payable

  • Maintained accounts payable files and records in an organized manner.
  • Assisted with month-end closing activities as needed.
  • Prepared checks for payment of vendor invoices on a timely basis.
  • Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
  • Entered data into accounting system to maintain accurate financial records.

Sales Associate

Pony Express Carwash
Idaho Falls/Pocatello, Idaho
04.2022 - 10.2022
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.
  • Operated power tools safely when completing jobs around the property.
  • Repaired or replaced defective parts as needed using hand tools or power tools.
  • Utilized power tools such as saws, drills and sanders when necessary on projects.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

High School Diploma -

Thunder Ridge High School
Idaho Falls, ID
05-2022

Some College (No Degree) -

Idaho State University
Pocatello, ID

Skills

  • Customer service
  • Data inputting
  • Phone etiquette
  • Attention to detail
  • Point-of-sale operation
  • Problem solving
  • Time management
  • Recordkeeping and bookkeeping
  • Organization skills
  • Professional demeanor

Affiliations

  • Participated in the cheerleading program in high school. 2018-2021
  • Team leader for the Thunder Ridge cheer team.
  • Participated in the advanced choir program. 2018-2022

Timeline

Receptionist and Accounts Receivable

Cole Chevrolet Inc.
03.2023 - 09.2025

Sales Associate

Pony Express Carwash
04.2022 - 10.2022

High School Diploma -

Thunder Ridge High School

Some College (No Degree) -

Idaho State University