Anna Carroll
Incoming junior at Miami University pursuing a degree in Biology with a strong foundation in customer service, relationship building, and leadership. Experienced in fast-paced, client-facing roles requiring exceptional communication, problem-solving, and the ability to build trust with diverse individuals. Motivated to learn, highly coachable, and driven to deliver results while creating meaningful relationships
Work History
Server
3 Months- Built strong relationships with guests by delivering personalized, attentive service and creating a positive customer experience.
- Demonstrated persuasive communication skills by confidently recommending menu items and tailoring recommendations to guests' preferences.
- Thrived in a fast-paced, high-volume environment by managing multiple priorities with accuracy, organization, and attention to detail.
Banquet Staff and Coordinator
1 Year- Coordinated and executed weddings, conferences, corporate meetings, and special events, ensuring seamless operations and an exceptional guest experience.
- Managed event setup, service, and breakdown while adapting quickly to changing schedules and last-minute requests.
- Built positive relationships with clients and guests by providing attentive, solution-oriented service and ensuring satisfaction throughout each event.
Head Camp Counselor
3 Months- Led and mentored a team of camp counselors while ensuring the safety, engagement, and well-being of children.
- Organized and coordinated daily activities, managing schedules and adapting quickly to changing situations and group needs.
- Resolved conflicts and addressed challenges with confidence and professionalism, creating a positive experience for campers and their families.
Server
2 Years 3 Months- Thrived in a fast-paced environment by managing multiple responsibilities with accuracy, urgency, and attention to detail.
Salon Receptionist and Coordinator
4 Months- Served as the primary point of contact for clients, delivering a professional and welcoming experience while building strong customer relationships.
Education
Bachelor of Arts - Biology
High School Diploma
Skills
Alpha Chi Omega recruitment committee
Represent the organization during recruitment by building authentic relationships with prospective members, communicating organizational values, and contributing to a strategic, team-oriented recruitment process.
Emergency medical services alliance club
Active member of the Emergency Medical Services Alliance, strengthening knowledge of emergency medicine and the healthcare industry through club involvement and educational programming.
Miami University health and wellness club
Active member of the Miami University Health and Wellness Club, engaging in programs and discussions that promote physical, mental, and community well-being while fostering a deeper understanding of health-related topics.
Incoming Miami University professional sales club
Incoming member of the Miami University Professional Sales Club, excited to expand sales knowledge, build professional connections, and gain hands-on insights into successful sales strategies and best practices.