Anna C. Edwards
Missouri City,Texas
Summary
Dynamic laboratory technician with extensive experience at MD Anderson Cancer Center, excelling in specimen processing and venipuncture. Proven ability to enhance customer service and ensure safety compliance while maintaining high-quality standards. Adept at utilizing laboratory information systems for efficient data entry and tracking, contributing to improved workflow and patient care.
Overview
17
17
years of professional experience
Work History
Phlebotomy Externship
Xpress Veins Mobile Phlebotomy
10.2022 - Current
- Performing 100 Venipuncture and 10 Capillary collection for patients coming into the patient service center.
- Verify all written and electronic orders by utilizing lab technology systems or directory of service.
- Data entry, processing labeled specimens, centrifuging, splitting, refrigerator, and freezing specimens as required by the test orders.
- Providing superior customer focus, communication openly transparently with peers, supervisors, and patients.
Laboratory Technician- Frozen Section
MD Anderson Cancer Center
02.2020 - Current
- Provide direct assistance to laboratory staff and pathologists in their preparation of diagnostic and /or research materials.
- Assist clinical histology technicians with procurement and processing of specimens and preparation of slides, freezing specimen for direct results.
- Utilize laboratory informatics system to EPIC/BEAKER access patient information and to organize, labels and track patient materials relevant to the histology laboratories.
- Locate and deliver slides/blocks and corresponding information to pathologist, Fellows and other Departmental/Divisional employees as needed.
- Prepares solutions and maintains laboratory equipment.
- Maintain cleanliness of laboratories according to safety and regulatory guidelines.
- Receive, unpack, store and date chemicals and supplies.
- Perform all duties Following established safety guidelines other duties as required.
- Receive Fresh Human Tissue from Operating Room so that the pathologist can conduct an immediate evaluation or frozen so that surgeon can know if more tissue needs to be removed.
Laboratory Technician- Immunocytochemistry Lab
MD Anderson Cancer Center
08.2021 - 12.2023
- Provide direct assistance to laboratory staff and pathologists in their preparation of diagnostic and /or research materials.
- Assist clinical histology technicians with procurement and processing of slides.
- Utilize laboratory informatics system to EPIC/BEAKER access patient information and to organize, labels and track patient materials relevant to the IHC laboratory.
- Locate and deliver slides and corresponding information to pathologist, fellows and other departmental/divisional employees as needed.
- Prepares solutions and maintains laboratory equipment.
- Maintain cleanliness of laboratories according to safety and regulatory guidelines.
- Receive, unpack, store and date chemicals and supplies.
- Perform all duties Following established safety guidelines other duties as required.
Cashier
Goose Cap Inc. (Fiesta Mart Store)
08.2021 - 08.2023
- Manage transactions with customers using cash register.
- Scan goods and ensure pricing is accurate.
- Collect payments whether in cash or credit.
- Issues receipts, refunds, change or tickets.
- Redeem stamps and coupons.
- Cross-sell products and introduce new ones.
- Resolve customer complaints, guide them and provide relevant information.
- Greet customers when entering or leaving the store.
- Stock new inventory as they arrive at store.
- Keep area clean.
- Lottery transactions from lottery machine.
Senior Administrative Clerk- Frozen Section Lab
MD Anderson Cancer Center
11.2013 - 02.2020
- Assumes responsibility for accessioning and entering tests for all specimens Received from the operating rooms and clinics in an electronic system.
- Trains new and existing personnel in the use of the laboratory information system.
- Assists the Data Base Coordinator in identifying and correcting any problems Associated with the Laboratory Information System.
- Assists professional laboratory personnel with quality control Assurance, transportation and distribution of patient material, Information and reports to appropriate professional staff, laboratories and Departments.
- Performs complex clerical tasks assigned by supervisor of Laboratory or designee.
- Prepare and scans accurate and complete paperwork on patient cases.
- Interprets complicated Surgical Pathology Faculty/Fellow Assignment schedule.
- Assists with workflow process in the laboratory as needed.
- Maintain patient confidentiality.
- Manages all customer service interactions with Diplomacy, actively facilitating resolution to problems and addressing the needs of the clients both internal and external.
- Other duties as required.
Patient Escort/Trainer
MD Anderson Cancer Center
09.2010 - 11.2013
- Escort hospital and ambulatory patients traveling by wheelchair, stretcher, or hospital beds to their destinations safely and efficiently.
- Assist clinical personnel in transferring patients to and from beds.
- Transport blood and specimens between nursing units and Laboratory.
- Utilize electronic bed board system, two-way pager, Interactive Voice Response (IVR), Vocera, and Premise system.
- Provide training, mentorship and orientation assistance for new escorts.
- Demonstrate core values and customer service according to institutional standards.
Driver/Transporter
First Transit Inc.
04.2008 - 12.2011
- Transported patient to and from destinations, assisted with restraining of wheelchairs, dispatched to main office for information needed to transport patient.
Education
Phlebotomist Certification -
The Vein Academy Phlebotomy School
10.2022
Houston Community College
10.2011
High School Diploma -
Parkview High School
01.1997
Skills
- Venipuncture
- Specimen processing
- Laboratory information systems
- Data entry
- Safety compliance
- Customer service
References
References upon request.
Timeline
Phlebotomy Externship
Xpress Veins Mobile Phlebotomy
10.2022 - Current
Laboratory Technician- Immunocytochemistry Lab
MD Anderson Cancer Center
08.2021 - 12.2023
Cashier
Goose Cap Inc. (Fiesta Mart Store)
08.2021 - 08.2023
Laboratory Technician- Frozen Section
MD Anderson Cancer Center
02.2020 - Current
Senior Administrative Clerk- Frozen Section Lab
MD Anderson Cancer Center
11.2013 - 02.2020
Patient Escort/Trainer
MD Anderson Cancer Center
09.2010 - 11.2013
Driver/Transporter
First Transit Inc.
04.2008 - 12.2011
Phlebotomist Certification -
The Vein Academy Phlebotomy School
Houston Community College
High School Diploma -
Parkview High School