Anna Colby
Biloxi
Summary
Detail-oriented and dependable professional with experience in customer service, administrative support, and retail operations. Strong communication, organization, and multitasking skills developed through fast-paced environments. Currently building additional skills in accounting software (QuickBooks Online). Seeking an administrative, receptionist, or customer service role with immediate availability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Aviary Assistant / Gift Shop Associate
Institute for Marine Mammal Studies
Biloxi, MS
04.2023 - 08.2023
- Assisted guests with ticketing, purchases, and general inquiries
- Handled retail transactions and maintained organized shop displays
- Balanced multiple responsibilities in a fast-paced, customer-facing environment
- Maintained daily care, cleaning, and organization of a high-volume aviary exhibit
Seasonal Guest Advocate
Target
D’Iberville, MS
11.2022 - 01.2023
- Processed high-volume transactions accurately during peak holiday season
- Assisted customers with purchases, returns, and problem resolution
- Maintained organized sales floor and supported team operations
Cashier / Court Monitor
Mullet Hop Trampoline Park
D’Iberville, MS
04.2021 - 11.2022
- Managed front desk operations including check-in, payments, and customer inquiries
- Ensured safety compliance while monitoring guests
- Provided friendly, efficient service in a high-traffic environment
Staff Writer
Arka Tech News
Russellville, AR
01.2022 - 05.2022
- Researched and wrote articles on current events and technology topics
- Conducted interviews and compiled information for publication
- Met deadlines and maintained consistent written communication
Violin Instructor (Self-Employed)
06.2020 - 02.2021
- Taught beginner and intermediate students
- Scheduled lessons and communicated with parents/students
- Managed independent instruction and lesson planning
Education
Bachelor’s Degree - Geography
University of Southern Mississippi
Some College (No Degree) - Journalism
Arkansas Tech University
Russellville, ARSkills
- Customer Service & Client Communication
- Microsoft Office (Word, Excel, PowerPoint – Certified)
- Scheduling & Organization
- Cash Handling & POS Systems
- Written Communication & Data Entry
- Time Management & Multitasking
- QuickBooks Online (In Progress)
Certification
- Microsoft Office Specialist: Word
- Microsoft Office Specialist: Excel
- Microsoft Office Specialist: PowerPoint
Timeline
Aviary Assistant / Gift Shop Associate
Institute for Marine Mammal Studies
04.2023 - 08.2023
Seasonal Guest Advocate
Target
11.2022 - 01.2023
Staff Writer
Arka Tech News
01.2022 - 05.2022
Cashier / Court Monitor
Mullet Hop Trampoline Park
04.2021 - 11.2022
Violin Instructor (Self-Employed)
06.2020 - 02.2021
Bachelor’s Degree - Geography
University of Southern Mississippi
Some College (No Degree) - Journalism
Arkansas Tech University