Summary
Overview
Work History
Education
Skills
Timeline
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Anna Colley

Lexington,KY

Summary

Proven track record of enhancing customer experiences at Molly Brooke's, adept in Microsoft Office and excelling in high-pressure environments. Leveraged strong multitasking and customer service skills to develop a loyal clientele base, demonstrating reliability and an outgoing attitude. Achieved significant improvements in operational efficiency during a prestigious internship at Walt Disney World Resort.

Overview

6
6
years of professional experience

Work History

Bartender

Molly Brooke's
08.2018 - 08.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

College Program Internship

Walt Disney World Resort
08.2015 - 12.2015
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Participated in workshops and presentations related to projects to gain knowledge.

Education

Bachelor of Arts - Psychology

University of Kentucky
Lexington, KY
05.2019

Skills

  • Strong multitasking
  • Customer Service
  • Microsoft Office
  • Highly reliable
  • Outgoing and motivated

Timeline

Bartender

Molly Brooke's
08.2018 - 08.2021

College Program Internship

Walt Disney World Resort
08.2015 - 12.2015

Bachelor of Arts - Psychology

University of Kentucky
Anna Colley