Anna Cuccovia
Summary
Results-driven Payroll and Human Resource Administrator with over three years of specialized experience, and a proven track record in managing payroll operations efficiently. Leveraging over 6 years of experience in customer service and retail sales, an adaptable professional who excels in delivering exceptional support while ensuring compliance with administrative processes.
Overview
4
4
years of professional experience
Work History
Payroll Administrator
Artemis Wax
01.2023 - Current
- Assist with the organization, entry, and review processes for weekly and biweekly payroll cycles.
- Manage the complete onboarding process for new hires, and upload integral licenses, certificates, and disciplinary forms into the HRIS system.
- Oversee the time and attendance system, and resolve time clock discrepancies, including missed punches.
- Provide information by answering employees' questions about payroll-related matters.
- Monitor compliance with harassment prevention policies, and the completion status of Manager Excel Course assignments.
- Represent the organization in unemployment hearings, ensuring compliance with legal standards.
Human Resource Administrator
European Wax Center
Mid-Hudson Valley, NY
05.2022 - 01.2023
- Ensured locations attract, hire, and retain top-tier associates, while growing a strong talent pipeline in anticipation of future needs.
- Processed new hire paperwork, conducted reference and background checks, coordinated new hire orientation schedules, and met one-on-one with new hires to complete onboarding orientation.
- Maintained the payroll processing system by collecting, calculating, and inputting data, as well as completing payroll authorization.
- Retrieved payroll data each pay period by checking the accuracy of associate timecards and PTO requests.
- Review accounts payable invoices for accuracy, communicate with vendors, and submit for payment once accounts are cleared.
Guest Service Associate
European Wax Center
Newburgh, NY
03.2021 - 05.2022
- Coordinated guest reservations through the scheduling system for optimal center flow.
- Contributed to facilitating training sessions for newly recruited team members.
- Thoroughly introduced and educated guests on the benefits of purchasing the Savings Pass Program.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Delivered friendly, knowledgeable support to current and prospective customers, and resolved customer complaints in a professional manner.
Education
Bachelor of Science - Psychology
Sacred Heart University
Fairfield, CT05.2020
Skills
- Strong Verbal and Written Skills
- Systematic Organization
- Detail-Oriented Approach
- Timekeeping Management
- Microsoft Office
- HRIS (ADP Workforce Now, Paychex, Paycom)
Timeline
Payroll Administrator
Artemis Wax
01.2023 - Current
Human Resource Administrator
European Wax Center
05.2022 - 01.2023
Guest Service Associate
European Wax Center
03.2021 - 05.2022
Bachelor of Science - Psychology
Sacred Heart University