Anna Curtis
Shannon,Ms
Summary
Enthusiastic Gas Station Attendant with 4 years of experience in service. Dedicated to comprehensively enhancing customer experiences through helpfulness and maintaining a clean workspace. Successful at restocking quickly and assisting customers. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
Work History
Gas Station Attendant
Brewer Grocery
03.2019 - Current
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Pumped gas for guests and took payments.
- Maintained inventory of all saleable items.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Counted nightly income, categorizing, and sending to bank on weekly basis.
- Removed safety hazards, soiled items, and trash from customer areas.
- Trained and mentored new employees on company procedures and safety protocols.
Retail Associate
Scruggs Farm Lawn And Garden LLC
11.2018 - 02.2019
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Associate of Applied Science - Computer Programming
Itawamba Community College
Tupelo, MS05.2024
High School Diploma -
Shannon High School
Shannon, MS05.2021
Skills
- Customer Service
- Punctual and Reliable
- Teamwork and Collaboration
- Security Monitoring
- Cash Register Balancing
- Payment Processing
- Effective Communication Abilities
- Basic Math Competency
- Patience and Empathy
- Microsoft Excel
- Professional demeanor
- Active listening
References
Trey McMasters
brewergrocery@hotmail.com | 662-231-2799
Darlene Richey
darlenerichey@icloud.com | 662-891-6097
Timeline
Gas Station Attendant
Brewer Grocery
03.2019 - Current
Retail Associate
Scruggs Farm Lawn And Garden LLC
11.2018 - 02.2019
Associate of Applied Science - Computer Programming
Itawamba Community College
High School Diploma -
Shannon High School