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Anna Duggan
Health Care
San Antonio,Texas
Work Preference
Summary
Experienced Resident Associate with a strong record of supporting resident comfort, safety, and daily routines. Skilled in call-light response, charting, and infection control, with clear communication across families and care teams. Focused on dependable service and accurate documentation.
Overview
2
2
Languages
2
2
Certification
20
20
years of professional experience
Work History
Resident Associate
Sagora Senior Living
San Antonio, TX
05.2020 - Current
- Assisted residents with daily living needs and personal care tasks to enhance their comfort and well-being.
- Monitored resident safety and reported changes to nursing staff.
- Responded to call lights and provided prompt resident support.
- Recorded care services in resident charts and daily logs to ensure continuity of care and compliance with regulations.
- Communicated with families and team members about resident needs.
- Provided emotional support to residents and their families during difficult times.
- Responded promptly to emergency situations and provided assistance.
Resident Assistant
Poets Walk
San Antonio, Texas
02.2016 - 05.2020
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Responded to room transfers, incident reports, and maintenance requests.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
- Coordinated activities and events to create safe, positive and inclusive environment.
Certified Nursing Assistant
Brookdale Assisted Living
San Antonio, Texas
01.2014 - 12.2015
- Supported needs of 40]+ residents under long-term care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Certified Nursing Assistant
Santa Rosa Hospital
San Antonio, Texas
06.2006 - 09.2012
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Followed directions of licensed nurses to administer medications and treatments.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Documented patient information and care activities in electronic health record.
- Transported patients between rooms and appointments or testing locations.
Education
Some College (No Degree) - Promotor(a)
South Central Area Health Education Center (AHEC)
San Antonio, TXSome College (No Degree) - Nursing Assistance
Academy of Nursing Assistance
San Antonio, TXSkills
- Personal care
- Vital signs
- EHR charting
- Resident documentation
- Infection control
- Assistance with mobility
- Call light systems
- Recreational support
Languages
English
Native language
English
Proficient (C2)
C2
Spanish
Advanced (C1)
C1
Certification
- Certified Nurse Assistant
- Community Health Worker/Promotor(a)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Resident Associate
Sagora Senior Living
05.2020 - Current
Resident Assistant
Poets Walk
02.2016 - 05.2020
Certified Nursing Assistant
Brookdale Assisted Living
01.2014 - 12.2015
Certified Nursing Assistant
Santa Rosa Hospital
06.2006 - 09.2012
Some College (No Degree) - Promotor(a)
South Central Area Health Education Center (AHEC)
Some College (No Degree) - Nursing Assistance
Academy of Nursing Assistance