Host with experience in the hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure, with extensive leadership experience.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Ancho & Agave
06.2023 - Current
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Volleyball Camp Coach
Normal Community High School
07.2023 - 08.2023
Enhanced leadership skills by organizing and engaging youth players
Collaborated with fellow coaches to develop innovative drills and exercises that improved overall athletic performance.
Managed scheduling and logistics for daily practice sessions, ensuring efficient use of time and resources.
Restaurant Hostess
Olive Garden
05.2022 - 10.2022
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Education
Bachelor of Arts -
University of Illinois At Urbana-Champaign
Champaign, IL
05.2027
Skills
Guest Relations Management
Event & Reservation Coordination
Conflict Resolution
Customer Service
Leadership Experience
Leadership Experience
Senior Class Board Vice President
Senior Staff Reporter High School Journalism
Key Club Treasurer
Senior Volleyball Captain
Senior Track & Field Captain
Timeline
Volleyball Camp Coach
Normal Community High School
07.2023 - 08.2023
Restaurant Hostess
Ancho & Agave
06.2023 - Current
Restaurant Hostess
Olive Garden
05.2022 - 10.2022
Bachelor of Arts -
University of Illinois At Urbana-Champaign
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