Anna Dunne
Bloomington,IL
Summary
Host with experience in the hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure, with extensive leadership experience.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Ancho & Agave
Bloomington, IL
06.2023 - Current
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Volleyball Camp Coach
Normal Community High School
Normal, IL
07.2023 - 08.2023
- Enhanced leadership skills by organizing and engaging youth players
- Collaborated with fellow coaches to develop innovative drills and exercises that improved overall athletic performance.
- Managed scheduling and logistics for daily practice sessions, ensuring efficient use of time and resources.
Restaurant Hostess
Olive Garden
Bloomington, IL
05.2022 - 10.2022
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Education
Bachelor of Arts -
University of Illinois At Urbana-Champaign
Champaign, IL05.2027
Skills
- Guest Relations Management
- Event & Reservation Coordination
- Conflict Resolution
- Customer Service
- Leadership Experience
Leadership Experience
- Senior Class Board Vice President
- Senior Staff Reporter High School Journalism
- Key Club Treasurer
- Senior Volleyball Captain
- Senior Track & Field Captain
Timeline
Volleyball Camp Coach
Normal Community High School
07.2023 - 08.2023
Restaurant Hostess
Ancho & Agave
06.2023 - Current
Restaurant Hostess
Olive Garden
05.2022 - 10.2022
Bachelor of Arts -
University of Illinois At Urbana-Champaign
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