Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
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Anna Dunne

Bloomington,IL

Summary

Host with experience in the hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure, with extensive leadership experience.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Ancho & Agave
06.2023 - Current
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.

Volleyball Camp Coach

Normal Community High School
07.2023 - 08.2023
  • Enhanced leadership skills by organizing and engaging youth players
  • Collaborated with fellow coaches to develop innovative drills and exercises that improved overall athletic performance.
  • Managed scheduling and logistics for daily practice sessions, ensuring efficient use of time and resources.

Restaurant Hostess

Olive Garden
05.2022 - 10.2022
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.

Education

Bachelor of Arts -

University of Illinois At Urbana-Champaign
Champaign, IL
05.2027

Skills

  • Guest Relations Management
  • Event & Reservation Coordination
  • Conflict Resolution
  • Customer Service
  • Leadership Experience

Leadership Experience

  • Senior Class Board Vice President
  • Senior Staff Reporter High School Journalism
  • Key Club Treasurer
  • Senior Volleyball Captain
  • Senior Track & Field Captain

Timeline

Volleyball Camp Coach

Normal Community High School
07.2023 - 08.2023

Restaurant Hostess

Ancho & Agave
06.2023 - Current

Restaurant Hostess

Olive Garden
05.2022 - 10.2022

Bachelor of Arts -

University of Illinois At Urbana-Champaign
Anna Dunne