
Led Sweet Spot to increased customer satisfaction by enhancing dessert offerings and optimizing store operations. Expert in inventory management and employee engagement, ensuring compliance with Health Department standards. Skilled at streamlining financial processes and fostering a safe, welcoming environment that drives repeat business and team productivity.
Achieved enhanced customer satisfaction by delivering a diverse dessert menu, including shaved ice and candied apples. Streamlined daily financial reconciliations and improved store sanitation processes. Maintained high standards of safety and compliance with Health Department regulations through effective sterilization of equipment.