Anna Erickson
Summary
Professional and reliable team member with a proven track record in the hospitality and healthcare sectors. Known for exceptional communication and professionalism, contributing to a welcoming atmosphere and positive client experiences.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess /Customer Experience Associate
Fit Social
San Diego
06.2025 - Current
- Delivered high-quality customer experience in a fast-paced environment, creating positive impressions that increased repeat business.
- Promoted and sold wellness packages and add-on services to guests, clearly communicating value, and driving incremental revenue.
- Coordinates between front-of-house staff and management to maximize table utilization and revenue during high-traffic periods.
- Assisted customers with inquiries and provided product information.
Clinical Assistant
UC San Diego Health - Scripps Medical Center
San Diego
05.2025 - 09.2025
- Served as the primary point of contact for patients, delivering welcoming, calm, and professional first-touch experiences in a clinical environment.
- Conducted patient intake and guided patients through the visit flow, ensuring clarity, comfort, and trust throughout the appointment.
- Assisted clinicians during patient turnover, including post-treatment support, and patient exit coordination.
Restaurant Hostess
Big Water Grille
Lake Tahoe
05.2023 - 08.2023
- Built rapport quickly with a diverse clientele, assessed customer needs, and guided them toward optimal seating and service experiences.
- Recognized by management for reliability, professionalism, and customer communication skills.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Arts - Psychology
San Diego State University
San Diego, CA05-2024
Some College (No Degree) - Doctorate Program in Acupuncture
Pacific College of Health And Science
San Diego Skills
- Customer engagement and relationship building
- Communication skills
- Professionalism
- Adaptability
- Time management and prioritization
- Team collaboration
Timeline
Restaurant Hostess /Customer Experience Associate
Fit Social
06.2025 - Current
Clinical Assistant
UC San Diego Health - Scripps Medical Center
05.2025 - 09.2025
Restaurant Hostess
Big Water Grille
05.2023 - 08.2023
Bachelor of Arts - Psychology
San Diego State University
Some College (No Degree) - Doctorate Program in Acupuncture
Pacific College of Health And Science