Anna Fabrizio
Columbia,SC
Summary
Skilled Assistant Solution Manager with experience in managing employee benefits programs, maintaining regulatory compliance, and resolving benefits-related issues. A background in the restaurant industry has produced excellent customer service, time management, and sales skills.
Overview
4
4
years of professional experience
Work History
Assistant Solution Manager
The Benefit Company
Columbia, SC
10.2023 - Current
- Provided support for diverse client inquiries through customer service calls.
- Performed administrative tasks such as preparing invoices, updating records..
- Participated in meetings with senior management to discuss current projects and develop action plans for implementation.
- Served as a liaison between employees and management regarding compensation inquiries or benefit plan changes.
- Collaborated with HR staff members on employee recruitment strategies that include attractive benefit packages.
- Developed training materials related to understanding the details of a company's benefit programs.
- Resolved discrepancies or problems with employee benefits claims.
- Experienced in maintaining HIPAA laws when working with COBRA clients.
Waitress
Blythewood Wings and Pub
Blythewood, SC
12.2021 - 04.2024
- Developed positive relationships with regular customers through friendly conversation.
- Bussed tables as needed during peak hours.
- Processed payments accurately using cash registers or POS systems.
- Assisted other wait staff members in times of heavy customer traffic.
Education
High School Diploma -
Blythewood High School
Blythewood, SC06-2020
Skills
- Customer service
- Data analysis
- Employee training
- Compensation management
- Benefit administration
- MS office
- Experienced in maintaining HIPAA laws
Timeline
Assistant Solution Manager
The Benefit Company
10.2023 - Current
Waitress
Blythewood Wings and Pub
12.2021 - 04.2024
High School Diploma -
Blythewood High School
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