Anna Fenton
Delaware,OH
Summary
Experienced Front Desk Agent with background in hospitality and customer service roles. Strong focus on providing stellar service while maintaining efficiency in fast-paced environments. Known for exceptional organizational skills, ability to multitask, and adaptability to varying guest needs. Made significant impact in previous roles through implementation of innovative solutions for improved customer satisfaction. Young talent with a diverse professional background who uses a people based approach to work environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Coldwell Banker Real Estate LLC
Grove City, OH
10.2024 - Current
- Advised clients on market conditions, prices, mortgages, and legal requirements.
- Created detailed property descriptions for use in marketing material.
- Maintained updated knowledge of local real estate markets.
- Conducted market research to identify trends and potential customers.
Professional Nanny
Care.com Inc
Delaware, OH
01.2024 - Current
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Taught life skills, including personal hygiene and organization.
- Cleaned up after meals and organized toys and play areas when finished playing.
- Coordinated and kept track of schedules and events.
- Communicated efficiently with families
Host
Bob Evans Restaurant
Delaware, OH
01.2023 - 11.2023
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Built and maintained productive relationships with employees.
- Counted and balanced cashier drawers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Front Desk Agent
Planet Fitness
Delaware, Ohio
05.2021 - 11.2021
- Ensured that all safety regulations were followed according to company standards.
- Kept records of room availability and guest accounts, manually or using computers.
- Greeted customers, answered general questions and directed to appropriate locations.
- Re-racked weights to maintain neat, organized and clean gym.
- Answered multi-line phone system, providing information and routing calls.
Education
Some College (No Degree) - Real Estate
Davis University
Skills
- File management
- Effective planning
- Training and mentoring
- Problem-solving skills
- POS systems
- Customer service
- Marketing
- Cash handling
- Housekeeping
- Registration
- Team building
- Front desk management
- Safety and security procedures
- Coordinating
- Multitasking
Certification
- Real Estate License
Affiliations
- Coordinator at a non profit
Timeline
Real Estate Agent
Coldwell Banker Real Estate LLC
10.2024 - Current
Professional Nanny
Care.com Inc
01.2024 - Current
Host
Bob Evans Restaurant
01.2023 - 11.2023
Front Desk Agent
Planet Fitness
05.2021 - 11.2021
- Real Estate License
Some College (No Degree) - Real Estate
Davis University
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