Anna Franklin
Morris,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Inside Sales Coordinator
Holiday Inn Express & CandleWood Suites
Beemer, AL
07.2024 - Current
- Collaborated with team members to determine strategic sales approaches.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Organized events such as webinars or seminars for prospective customers or partners.
- Contacted prospective customers while attending industry and community events.
- Assisted professionals by listening in on customer calls and suggesting techniques to close sales.
- Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
Registered Dental Hygienist
Dr. James Sampson DMD
Hoover, AL
10.2001 - 06.2024
- Positioned patients properly during examination or treatment for comfort and safety.
- Scheduled patient appointments and managed follow-up care.
- Took dental images and X-rays to identify areas of concern and presented to dentists for review.
- Developed positive relationships with patients through effective communication techniques.
- Took medical and dental history and recorded vital signs of patients.
- Answered questions from patients concerning their dental needs or concerns.
- Accurately collected and recorded patient medical and dental histories.
- Handled general office duties to support administrative staff during peak hours.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Scheduled appointments for follow-up visits with dentists or hygienists as needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
Dental Hygiene - Licensed Dental Hygienist
University of Alabama At Birmingham
Birmingham, AL05-2001
Skills
- Performance tracking
- Marketing strategy
- Cold calling expertise
- Customer relationship building
- Time management
- Organizational effectiveness
- Customer account management
- Sales documentation development
- Telephone and email etiquette
Timeline
Inside Sales Coordinator
Holiday Inn Express & CandleWood Suites
07.2024 - Current
Registered Dental Hygienist
Dr. James Sampson DMD
10.2001 - 06.2024
Dental Hygiene - Licensed Dental Hygienist
University of Alabama At Birmingham
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