Anna Fraser
Cle Elum,WA
Summary
Accomplished professional with a dynamic background in sales and service, offering a track record of exceeding revenue targets and delivering exceptional customer experiences. Known for adapting to diverse clientele, demonstrating strong communication and interpersonal skills, and seamlessly transitioning between sales-driven and service-oriented roles. Proven ability to nurture client relationships, drive business growth, and ensure customer satisfaction.
Overview
14
14
years of professional experience
Work History
Senior Account Executive
Pandion
Cle Elum, WA
08.2023 - Current
- Developed and innovated new sales strategies resulting in customer acquisition
- Established customer relationships, interfacing with representatives and collaborating to achieve company goals
Senior Account Executive
Total Quality Logistics
Portland, OR
06.2015 - 08.2023
- Responsible for the entire sales cycle through research, prospecting, presenting proposals, and negotiating contracts with stakeholders
- Consistently exceeded company revenue targets YOY
- Meet with customers to understand overall goals and build rapport
Anheuser Busch
Server
St. Louis, MO
05.2013 - 06.2015
- Orchestrated seamless execution of private events, from menu customization to table set up, earning repeat bookings.
- Efficiently managed and coordinated with kitchen staff and bartenders to maintain the flow of food and beverages.
- Maintained a keen eye for detail in table settings, food presentation, and overall ambiance, enhancing the overall experience of each guest.
Server
Springfield Brewing Company
Springfield, MO
05.2010 - 05.2014
- Delivered a refined dining experience by expertly explaining menu offerings, providing drink pairing suggestions, and executing precise tableside service, consistently elevating the overall guest satisfaction.
- Cultivated warm relationships with regular customers.
- Provided top-notch, personalized service for private parties, ensuring an unforgettable dining experience for guests.
Server
Ebbet's
Springfield, MO
05.2009 - 05.2010
- Operated the POS system to place orders, manage transactions, and seamlessly handle complimentary items.
- Expedited food and beverage service with a sharp focus on anticipating and exceeding customer requirements.
Education
Bachelor of Arts - Business
Missouri State University
Springfield, MO05.2014
Skills
- Sales
- Business Development
- Team Collaboration
- Attention to Detail
- Multitasking
- Building Rapport
Timeline
Senior Account Executive
Pandion
08.2023 - Current
Senior Account Executive
Total Quality Logistics
06.2015 - 08.2023
Anheuser Busch
Server
05.2013 - 06.2015
Server
Springfield Brewing Company
05.2010 - 05.2014
Server
Ebbet's
05.2009 - 05.2010
Bachelor of Arts - Business
Missouri State University