Anna Fraser
Cle Elum,WA
Summary
Accomplished professional with a dynamic background in sales and service, offering a track record of exceeding revenue targets and delivering exceptional customer experiences. Known for adapting to diverse clientele, demonstrating strong communication and interpersonal skills, and seamlessly transitioning between sales-driven and service-oriented roles. Proven ability to nurture client relationships, drive business growth, and ensure customer satisfaction.
Overview
14
14
years of professional experience
Work History
Senior Account Executive
Pandion
08.2023 - Current
- Developed and innovated new sales strategies resulting in customer acquisition
- Established customer relationships, interfacing with representatives and collaborating to achieve company goals
Senior Account Executive
Total Quality Logistics
06.2015 - 08.2023
- Responsible for the entire sales cycle through research, prospecting, presenting proposals, and negotiating contracts with stakeholders
- Consistently exceeded company revenue targets YOY
- Meet with customers to understand overall goals and build rapport
Anheuser Busch
Server
05.2013 - 06.2015
- Orchestrated seamless execution of private events, from menu customization to table set up, earning repeat bookings.
- Efficiently managed and coordinated with kitchen staff and bartenders to maintain the flow of food and beverages.
- Maintained a keen eye for detail in table settings, food presentation, and overall ambiance, enhancing the overall experience of each guest.
Server
Springfield Brewing Company
05.2010 - 05.2014
- Delivered a refined dining experience by expertly explaining menu offerings, providing drink pairing suggestions, and executing precise tableside service, consistently elevating the overall guest satisfaction.
- Cultivated warm relationships with regular customers.
- Provided top-notch, personalized service for private parties, ensuring an unforgettable dining experience for guests.
Server
Ebbet's
05.2009 - 05.2010
- Operated the POS system to place orders, manage transactions, and seamlessly handle complimentary items.
- Expedited food and beverage service with a sharp focus on anticipating and exceeding customer requirements.
Education
Bachelor of Arts - Business
Missouri State University
Springfield, MO05.2014
Skills
- Sales
- Business Development
- Team Collaboration
- Attention to Detail
- Multitasking
- Building Rapport
Timeline
Senior Account Executive
Pandion
08.2023 - Current
Senior Account Executive
Total Quality Logistics
06.2015 - 08.2023
Anheuser Busch
Server
05.2013 - 06.2015
Server
Springfield Brewing Company
05.2010 - 05.2014
Server
Ebbet's
05.2009 - 05.2010
Bachelor of Arts - Business
Missouri State University