ANNA GALARZA
Buford,GA
Summary
Experienced Buyer skilled in optimizing supply chain processes, reducing cost, and utilizing data analytics to drive operational improvements. Demonstrated expertise in achieving operational excellence and enhanced accuracy.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Branch Ambassador/ Administrative Support
Communications Test Design Inc
Buford, GA
06.2023 - 11.2025
- Served as a point of contact for employees, providing support with HR-related questions, policies, and procedures.
- Assisted employees with UKG (HRIS) system, including kronos and benefits navigation.
- Supported onboarding activities and helped new hires acclimate to company processes and culture.
- Coordinated and Supported employee engagement initiatives, events, and recognition activities.
- Acted as a liaison between employees, management, and HR to ensure clear communication.
- Orchestrated employee events, driving a 94% participation rate (75/80 staff) through targeted communication and engagement strategies.
- Helped maintain employee records and ensured confidentiality of sensitive information.
- Provided administrative support to leadership and office staff as needed.
- Recognized for being approachable, dependable, and go-to resource for employee support.
Buyer
Communications Test Design Inc.
Buford, GA
08.2018 - 11.2025
- Generated purchase orders and maintained accurate records of all procurement transactions.
- Monitored deliveries from suppliers against agreed upon timelines while coordinating with internal teams to ensure timely communication and resolution of issues.
- Identified alternative sources of supply when necessary due to shortages or delayed delivery times.
- Developed strong relationships with vendors to ensure timely completion of projects within budget.
- Managed day-to-day operations of the company's inventory system in order to maintain accurate records of stock levels.
- Maintained 98.2% availability of packaging supplies through rigorous inventory tracking and vendor coordination.
- Compared invoices to purchase orders and verifying product accuracy, quantities, and condition of items received, ensuring no damages or discrepancies.
- Reviewed daily purchase order reports to identify and resolve discrepancies, related to invoices, quantities, and pricing.
- Reviewed and processed requisitions to ensure accuracy, proper approvals, and timely conversion to purchase order creation.
- Supported Corporate Accounts Payable by researching invoice discrepancies, contacting vendors for clarification, and updating purchase orders as needed to ensure timely resolution.
- Coordinated and process internal inventory transfers between sites using company systems, including MAX and Oracle.
- Ensured all inventory movements were properly documented and reflected correctly in the system.
- Recognized as a reliable point of contact for internal transfer requests due to strong accuracy, organization, and follow-up.
Team Lead
Great Wolf Lodge Dunkin Donuts
Gurnee, IL
03.2018 - 08.2018
- Supervised the daily work of staff to ensure work prioritization and quality.
- Mentored and coached team members to ensure successful performance.
- Recognized for quick and accurate register operations, upselling menu items, and consistently delivering high-quality customer service.
- Maintained detailed records of sales transactions for inventory control purposes.
- Managed inventory control including ordering supplies, organizing stockroom, and restocking shelves.
- Performed Quality inspections and audits to ensure products were free from damages and quantities are correct.
- Root cause and trouble shoot defective products shortages and overages to reduce defects and customer complaints.
- Assisted other departments throughout the resort to support daily operations and team needs.
Quality Team Lead
Toys "R" Us & Babies "R" Us
Racine, WI
08.2014 - 06.2018
- Led quality assurance initiatives to enhance product safety and compliance standards.
- Developed and implemented training programs for staff on quality control processes.
- Collaborated with cross-functional teams to identify areas for process improvement.
- Conducted regular inspections and audits to maintain high-quality benchmarks.
- Trained and mentored team members on quality assurance best practices.
Assistant Manager
Toys R Us
Gurnee, IL
08.2005 - 06.2018
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Operated POS systems, handled cash transactions, and open and closed the store as required.
- Overseeing departments operations, planograms, aisle resets, and merchandising standards.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Operate sit down forklifts to move products throughout distribution center.
- Interviewed potential job candidates and made hiring recommendations to general manager.
- Monitored sales performance to identify potential areas for improvement.
- Planned special events such as holiday promotions or seasonal discounts in order to attract more customers.
- Led receiving operations by unloading delivery trucks, verifying shipments, and processing inventory accurately into the system.
- Ensured high-demand and promotional merchandise was stocked promptly to support sales and customer demand.
- Served as a Certified Baby Registry Consultant, guiding customers through registry setup and product recommendations and demonstrations.
- Developed creative themes for events and created related activities to engage attendees.
- Utilized social media to promote events and increase attendance.
- Developed and distributed event surveys to gather feedback and assess event success.
Education
High School Diploma -
North Chicago Community High School
North ChicagoSkills
- Administrative Support
- Purchase Order & Requisition Processing
- Vendor Management
- Quality control
- Inventory & Materials Management
- Logistics Scheduling & Coordination
- ERP Systems (Oracle & MAX)
- Microsoft Office (Word, Excel, Outlook)
- In-process inspection
Accomplishments
- Achieved 98.2% by completing Audits with accuracy and efficiency.
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
Certification
Lean Six Sigma White Belt Certified
Certificate #352257286
Timeline
Branch Ambassador/ Administrative Support
Communications Test Design Inc
06.2023 - 11.2025
Buyer
Communications Test Design Inc.
08.2018 - 11.2025
Team Lead
Great Wolf Lodge Dunkin Donuts
03.2018 - 08.2018
Quality Team Lead
Toys "R" Us & Babies "R" Us
08.2014 - 06.2018
Assistant Manager
Toys R Us
08.2005 - 06.2018
High School Diploma -
North Chicago Community High School