Anna C. Gallardo
Houston,TX
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
7
7
years of professional experience
Work History
Office Manager
Katy Coach Works
02.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking
- Accomplished multiple tasks within established timeframes.
- Set up appointments with customers and transferred called to designated person.
Dental Assistant
Quest Dentistry
09.2021 - Current
- Laid out dental instruments and equipment before procedures.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took dental x-rays using digital methods to help dentists detect cavities and other issues needing to be treated.
- Took patient blood pressure and accurately recorded results in patient charts.
- Checked with participants throughout procedures to help alleviate anxiety.
Secretary
Tanglewood Academy School
06.2019 - 04.2021
- Make copies of correspondence or other printed material
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Organized, Reviewed and filed paperwork for secure record keeping .
- Greeted visitors and directed to appropriate location or person.
Cashier/ Ice Cream Server
Creamistry
10.2018 - 07.2019
- Maintaining inventory
- Maintaining work area clean
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Managed POS register to complete customer transactions.
Education
High School Diploma -
George Cameron Scarborough High
Houston, TX06.2019
Certificate - X-rays
The College of Health Care Professions
TX02-2026
Skills
- Patient Schedule Management
- Billing
- Teamwork and Collaboration
- Scheduling
- Strong Writing and Verbal Skills
- Chairside Assistance
References
David Menjivar (Supervisor) (832) 860-7821 Cody Miller (Manager) (832) 267-7825
Languages
Spanish
Limited Working
Timeline
Office Manager
Katy Coach Works
02.2023 - Current
Dental Assistant
Quest Dentistry
09.2021 - Current
Secretary
Tanglewood Academy School
06.2019 - 04.2021
Cashier/ Ice Cream Server
Creamistry
10.2018 - 07.2019
High School Diploma -
George Cameron Scarborough High
Certificate - X-rays
The College of Health Care Professions
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